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Optical Retail Assistant

2 months ago

Tweed Heads West, Australia EssilorLuxottica Full time
About EssilorLuxottica

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it.

Job Title: Retail Assistant

We are seeking a passionate and engaging Retail Assistant to join our OPSM team in Tweed City. As a Retail Assistant, you will be involved in the customers' journey from pre-testing equipment to dispensing and providing customized frames and lenses to suit their lifestyle.

Key Responsibilities:
  • Provide exceptional customer service and ensure a premium shopping experience
  • Assist customers in selecting frames and lenses that meet their needs and preferences
  • Operate pre-testing equipment and assist with dispensing and fitting
  • Work collaboratively with the team to achieve sales and customer satisfaction targets
What We Offer:
  • Monthly bonus scheme
  • Access to our rewards and recognition program
  • Generous yearly product reimbursement
  • World-class training program, provided by our training team and in-store mentors
  • Local and global volunteering opportunities
  • Work with brands such as PRADA, CHANEL, Tiffany & Co., Ray-Ban, and many others
Requirements:
  • Retail experience - optical desired but not essential
  • Strong communication skills and a quick learner
  • Passion to help others see the beauty in life
Why Join Us?

We pride ourselves on delivering premium service to our customers through the whole lifecycle. We are a highly diverse group of over 80,000 individuals in 150 countries, united as one enthusiastic community of dedicated, fun, and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms.

We care deeply about creating a workplace where our team members feel valued, respected, and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.