Guest Experience Coordinator
1 week ago
Our Hotel
Located in the heart of Melbourne, Novotel Melbourne South Wharf offers stunning views of the city and surrounding area. Our hotel features modern amenities, including Mr. Carpano Dining and Bar, Allora Café, and direct access to the Melbourne Convention & Exhibition Centre.
Job Summary
The Guest Service Agent is responsible for providing exceptional service to guests, ensuring their stay is enjoyable and memorable. Key responsibilities include checking guests in and out, handling enquiries, and communicating with other departments.
Requirements
- Previous customer service experience in a hotel environment.
- Ability to work efficiently and effectively.
- Positive and professional attitude.
- Strong computer skills, including Microsoft Office and Opera.
- Familiarity with cash handling procedures.
- Good communication skills with team members.
Benefits
- Opportunities for career growth and development.
- On-the-job training and mentorship.
- Exclusive Accor discounts and benefits.
-
Guest Experience Coordinator
2 weeks ago
Geelong, Victoria, Australia Kaizen Lab Inc. Full timeAt Kaizen Lab Inc., our Guest Experience Coordinator is essential to crafting unforgettable experiences for our guests. As a Hotel Houseperson, you'll focus on delivering personalized attention to detail, ensuring every aspect of their stay meets the highest standards.We're committed to living our four Core Values: Be Real, Have Fun, Make Everything Better,...
-
Guest Experience Ambassador
2 weeks ago
City of Greater Geelong, Australia Gdaygroup Full timeAs a Front Office Receptionist at G'day Group, you will play a vital role in ensuring that our guests receive exceptional service and support throughout their stay. The ideal candidate will have:Previous experience in a Front Office position within the hospitality industryA passion for delivering exceptional Guest experiencesProficient computer skills,...
-
Guest Experience Representative
3 weeks ago
City of Greater Geelong, Australia Vicinity Centres Full timeWe're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development...
-
Hotel Guest Experience Coordinator
2 weeks ago
Geelong, Victoria, Australia Pro-invest Careers Full timeRole SummaryThe Hotel Guest Experience Coordinator is responsible for ensuring that all guests have an exceptional experience during their stay at Sage Ringwood. This includes:Maintaining high standards of cleanliness and organization throughout the hotel.Providing exceptional customer service to guests.Working closely with other departments to ensure that...
-
Guest Experience Specialist
2 days ago
City of Greater Geelong, Australia Kaizen Lab Inc. Full timeAbout Kaizen Lab Inc.\At Kaizen Lab Inc., we value cleanliness and comfort above all else for our guests. As a result, we're looking for a skilled Room Ambassador to join our team. This individual will embody our core values and provide exceptional service to our guests.\The ideal candidate will have a positive attitude, strong attention to detail, and...
-
Alpine Resort Guest Experience Coordinator
4 days ago
Geelong, Victoria, Australia Alpineresorts Full timeEmbark on a career adventure at Mt Hotham, one of Victoria's premier ski resorts. As an Alpine Resort Guest Experience Coordinator, you will be the face of our operation, ensuring every visitor has an unforgettable experience.About the Role:You will be responsible for managing car parks, assisting with chain fitting at designated locations, and providing...
-
Guest Experience Coordinator
3 days ago
Geelong, Victoria, Australia Nh Hoteles Full timeResponsibilitiesProvide Exceptional Guest ServiceMaintain Clear Communication ChannelsProcess Guest Reservations and UpdatesResolve Issues and Provide Personalized Recommendations
-
Guest Experience Coordinator
3 days ago
Geelong, Victoria, Australia Minor International Full timeRequired Skills and QualificationsA demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.Consistently delivers an exceptional standard of service,...
-
Guest Experience Manager
1 week ago
City of Manningham, Australia The Pancake Parlour Full timeJoin Our TeamWe're seeking an Event Sales and Guest Experience Coordinator to bring their creativity and enthusiasm to The Pancake Parlour.This role offers a unique blend of sales, event planning, and customer service, making it an exciting opportunity for those who thrive in fast-paced environments.As an Event Sales and Guest Experience Coordinator, you'll...
-
Guest Experience Coordinator
7 days ago
City of Holdfast Bay, Australia Oaks Hotels, Resorts & Suites Full timeJob Responsibilities:We are seeking a part-time Guest Service Agent who is passionate about providing excellent customer service to join our Oaks Glenelg Plaza Pierce Suites team. As a key member of our front desk team, you will be responsible for guiding guests through their stay, from smooth check-ins and check-outs to insights on local attractions and...
-
Guest Experience Host
4 weeks ago
City of Greater Geelong, Australia Travel + Leisure Co. Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....
-
Events Sales and Guest Experience Coordinator
3 weeks ago
City of Manningham, Australia The Pancake Parlour Full timeEvents Sales and Guest Experience CoordinatorJoin Our Team as an Event Sales & Guest Experience CoordinatorLocation: Hybrid (1 day per week at Head Office)Vehicle Requirement: Must have a car for restaurant visitsDo you love creating memorable moments? Then this role is perfect for you As our Event Sales & Guest Experience Coordinator, you'll be the creative...
-
Guest Experience Ambassador
1 week ago
City Of Swan, Australia Discovery Workstay Full timeAbout UsDiscovery Workstay comprises leading Australian tourism brands. Our company employs over 2000 people across the country, making us the largest park network in Australia.We offer an amazing customer journey and provide a fantastic place to work. Our vibrant and supportive environment is surrounded by beautiful vineyards and local attractions. If...
-
Guest Experience Coordinator
3 days ago
Council of the City of Sydney, Australia EVT - Entertainment | Ventures | Travel Full timeAbout The RoleThis is an exciting opportunity to join our team as a Front Office Supervisor at The Old Clare Hotel. As a key member of our front desk team, you will be responsible for greeting guests warmly, guiding them through check-in and check-out, and creating a seamless hospitality experience.
-
Guest Experience Representative
3 weeks ago
City of Greater Geelong, Australia Vicinity Centres Full timeWe're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development...
-
Guest Experience Representative
4 weeks ago
City of Greater Geelong, Australia Vicinity Centres Full timeWe're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development...
-
Mountain Guest Services Coordinator
19 hours ago
Geelong, Victoria, Australia Alpineresorts Full timeWe're seeking a Mountain Guest Services Coordinator to join our team at Mt Buller. As a key member of our Visitor Services team, you'll be responsible for coordinating guest services and ensuring a seamless resort experience.About the Role:You'll work closely with our team to coordinate guest services, including resort entry and reception experiences.You'll...
-
Guest Experience Coordinator
1 week ago
Garden City, Victoria, Australia Minor International Full timeOur Night Guest Service Agent will be responsible for maintaining clear and courteous communication with guests, colleagues, and stakeholders across various channels. This includes processing guest reservations, updates, and special requests accurately and efficiently.The ideal candidate will possess a demonstrated background in delivering high-quality...
-
Resort Guest Experience Coordinator
1 day ago
City of Clarence, Australia Travel + Leisure Co. Full timeKey ResponsibilitiesAs a Guest Experience Host, your key responsibilities will include:Generating sales appointments for our sales centers and via livestream.Establishing commonality with customers to ensure an exceptional experience is delivered.Working closely with the resort operations team to provide a high level of service and a seamless transition for...
-
Guest Experience Ambassador
2 days ago
Geelong, Victoria, Australia Anantara The Marker Dublin Hotel Full timeWe are seeking a highly motivated Guest Experience Ambassador to join our team at Oaks R Suites Geelong. This is an excellent opportunity to develop your skills in providing exceptional customer service and creating memorable experiences for our guests.Responsibilities:Welcome guests warmly upon arrival, ensuring a smooth and efficient check-in process while...