Leadership Role in Retail Operations

2 weeks ago

Perth, Western Australia beBeeRetail Full time $110,000 - $130,000
Job Title: Retail Manager

As a retail manager, you will play a pivotal role in overseeing day-to-day operations, administration, and overall management of a shopping centre. This role is ideal for an experienced professional looking to enhance customer experience, support retail partners, and drive operational excellence.

Key Responsibilities:

  • Centre Operations - Oversee daily operations, ensuring safety, cleanliness, and maintenance standards are met. Support sustainability initiatives and resolve operational issues.
  • Tenant & Lease Management - Build strong relationships with tenants, manage onboarding, and ensure lease compliance. Assist with renewals and negotiations in partnership with the leasing team.
  • Customer Experience & Community Engagement - Monitor customer satisfaction and support initiatives to enhance the visitor experience. Collaborate with marketing to deliver engaging events and community programs.
  • Financial Oversight - Assist with budget management, monitor expenses, and identify opportunities for cost savings and operational efficiency.
  • Marketing Support - Assist Marketing team with promotional campaigns and seasonal events.
  • Reporting & Compliance - Prepare performance reports and ensure compliance with health, safety, and regulatory standards. Support audit and inspection readiness.
  • Administration - Maintain accurate records of leases, financials, and compliance documentation. Manage rental collections, debtors, and insurance matters.
  • Leasing Activities - Support leasing strategy and compliance with relevant legislation. Assist with casual leasing and identify new income opportunities.

Requirements:

  • Experience in property or retail administration, with a passion for the retail property industry
  • Excellent communication and customer service skills and the ability to interact with a broad range of stakeholders
  • Attention to detail to ensure accurate data entry and reporting
  • Strong organisational skills, the ability to problem solve and prioritise multiple tasks
  • Certificate in Real Estate Practice or working towards it

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