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Regional Operations Manager

2 months ago

Hobart, Tasmania, Australia SIXT Australia Full time
Job Overview

SIXT Australia is seeking an Area Manager to oversee operations in a permanent full-time role. This position involves managing multiple locations effectively, ensuring operational excellence and customer satisfaction.

As an Area Manager, your primary focus will be on leading the team at your designated locations to optimize performance, enhance service delivery, and align with the company's strategic goals.

Key Responsibilities:

  • Facilitating daily briefings with the operational team to establish priorities
  • Ensuring adequate fleet availability to meet utilization targets
  • Providing hands-on support to staff across various functions as needed
  • Fostering a positive workplace culture that encourages open dialogue and empowerment
  • Championing organizational changes and initiatives
  • Clarifying roles and performance metrics for all team members
  • Inspiring enthusiasm in customer service through effective communication and sharing best practices
  • Upholding safety standards and compliance with health and safety regulations
  • Implementing relevant policies and procedures consistently
  • Proactively identifying operational risks and hazards

Qualifications:

  • Experience in the vehicle rental sector
  • Strong interpersonal and communication skills for coaching staff
  • Aptitude for thriving in a competitive, fast-paced environment
  • Proven track record of exceeding customer service expectations
  • Professional demeanor and adaptability in customer interactions
  • Demonstrated leadership and team management skills
  • Exceptional problem-solving abilities
  • Capacity to perform effectively under pressure
  • Experience in conflict resolution and negotiation
  • Ability to collaborate within a team setting
  • Valid Full Driver's Licence
  • Eligibility to work in Australia

All successful candidates will undergo a National Criminal History Check.

Additional Benefits:

At SIXT Australia, we prioritize employee satisfaction and offer a comprehensive benefits package, including:

  • Competitive salary package with a vehicle, phone, and laptop
  • Travel discounts on car rentals, cruises, and accommodations
  • Complimentary membership with various discounts
  • Discounts on insurance products
  • Employee Referral Program with potential bonuses

We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued and connected.

If you are ready to make a significant impact in the vehicle rental industry, we look forward to your application.