Retail Operations Manager

17 hours ago


Oakleigh East, Victoria, Australia Coles Full time

As a Retail Leader at Coles, you will play a crucial role in shaping the retail experience for our customers. Reporting to the Store Manager, you will be responsible for the day-to-day running of the grocery department, ensuring exceptional presentation, customer engagement, and team morale.

About the Role

This is an exciting opportunity to join a dynamic team where you will lead, coach, and develop your team to meet sales targets, cost control, and rostering requirements. Your ability to look ahead, energize your team, and drive results will make a significant impact on our business.

  • Leadership Experience: Direct leadership experience is essential as you will need to lead, coach, and develop your team to meet sales targets, cost control, and rostering requirements.
  • Visual Merchandising: You will ensure that Coles' visual merchandising, safety, compliance, and stock management standards are met, inspiring customers with exceptional store displays.
  • Culture: You will drive a one-team culture that celebrates success, prioritizes team members' health, safety, and wellbeing, and continually seeks to better understand our diverse customers.
What's in it for You?

We offer a competitive salary range of $80,000 - $120,000 per annum, depending on location and experience. Additional benefits include:

  • Cash Benefits: Eligible team members receive 5% discount on supermarket and liquor purchases throughout the year, with additional double discounts at various times.
  • Recognition and Rewards: Our digital recognition platform, 'mythanks,' allows you to give and receive recognition linked to our Coles values, redeemable for gifts and electronic gift cards.
  • Learning and Development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you, discovering and exploring career development programs and job-specific training.
  • Novated Car Leases: We provide access to novated leasing for eligible team members, perfect for those seeking a new car.
  • Paid Parental Leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
About Coles

Coles is committed to creating a workplace that is safe, respectful, and inclusive for all team members, regardless of age, culture, ability, sexual orientation, or gender identity. We strive to build a gender-equal team and encourage applications from people of all backgrounds.



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