Executive Hospitality Manager

1 week ago

Melbourne, Victoria, Australia Frontline Recruitment Full time

Company Overview

Frontline Recruitment is a well-established hospitality venue known for its vibrant and welcoming atmosphere. With a commitment to providing exceptional service and quality offerings, this venue has become a local favourite. The team is passionate about creating memorable experiences for guests, whether they're there for a casual meal or a special occasion.

Salary

$70,000 - $80,000 per annum, depending on experience.

Job Description

This is an exciting opportunity for an Executive Hospitality Manager who enjoys the charm of Pakenham-a location that balances a relaxed lifestyle with easy access to city amenities. As part of the management team, you will support the General Manager in day-to-day operations and decision-making. You will lead and motivate staff to deliver high-quality customer service, manage stock control and ordering to maintain optimal inventory, and oversee venue presentation to ensure a welcoming and tidy environment.

Key Responsibilities:

  • Support the General Manager in operational decision-making and daily activities.
  • Lead and motivate staff to provide excellent customer service.
  • Manage inventory levels and ordering processes to maintain optimal stock levels.
  • Maintain a clean and welcoming environment within the venue.
  • Handle customer inquiries and resolve issues efficiently.
  • Assist with financial tasks, including budgeting and daily reconciliations.
  • Ensure compliance with gaming regulations and standards.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Previous experience in a management position within hospitality.
  • Strong leadership skills with the ability to motivate and guide a team.
  • Gaming experience required, with knowledge of compliance and service standards.
  • Excellent communication skills and a customer-focused attitude.
  • Flexibility to work a rotating roster, including nights and weekends.
  • Basic knowledge of financial processes in a hospitality setting.

Benefits

This role offers a competitive salary package, opportunities for career development, and a supportive team environment.

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