Retail Department Leader

1 week ago


Wodonga, Victoria, Australia Officeworks Full time

About this role

  • Deliver exceptional customer experiences, ensuring every interaction is positive and memorable.
  • Lead and motivate your team to achieve sales targets and key performance indicators (KPIs), fostering a culture of excellence and teamwork.
  • Develop and train your team members to become retail experts, equipping them with the skills and knowledge to succeed in their roles.
  • Manage inventory levels effectively, ensuring stock availability and minimizing waste.
  • Create an engaging and safe shopping environment that exceeds customer expectations.
  • Collaborate with fellow leaders and departments to drive overall store success and growth.

About you

  • Demonstrate a proven track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Exhibit strong communication and interpersonal skills, able to build effective relationships with colleagues and customers alike.
  • Showcase your ability to lead and motivate teams, inspiring them to achieve their best.
  • Possess adaptability and flexibility, able to thrive in a fast-paced environment and prioritize tasks effectively.
  • Be willing to take initiative and contribute to the success of the team.

About our culture

At Officeworks, we value diversity and inclusion, celebrating individuality and promoting a culture of respect and empathy. We offer a range of benefits, including:

  • Monthly Rostered Days Off (RDOs) and standard leave entitlements
  • Generous discounts across Officeworks, Bunnings, Kmart, Target, and Catch
  • A great work-life balance, with only one weekend shift required every four weeks
  • An industry-leading Growing Families policy

We're committed to creating an inclusive and supportive work environment, where every employee feels valued and empowered to succeed. If you're a motivated and dedicated leader looking to make a difference, we'd love to hear from you.



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