Operations Planning and Performance Analyst

3 weeks ago


Brisbane, Queensland, Australia Virgin Australia Full time
About the Role

Virgin Australia is seeking an experienced Operations Planning and Performance Analyst to join our team. As a key member of our Operations Planning and Performance team, you will be responsible for developing and evolving a suite of operational performance reports to support strategic decision-making.

Key Responsibilities
  • Develop and maintain detailed reports on key performance indicators (KPIs), initiative tracking, and benefits, providing data-driven strategic recommendations to senior leadership and stakeholders.
  • Design and implement a comprehensive dashboard to display key performance indicators and metrics, enabling real-time tracking of operational performance.
  • Utilize statistical methods to create data models for predicting and explaining trends to senior leadership and stakeholders.
  • Collaborate with stakeholders across various departments, including Flight Operations, Inflight Experience, Airport Experience, Integrated Operations Centre, Safety, WorkForce Planning, Engineering, and Finance, to support fact-based decision-making and KPI development.
  • Automate reports on costs, productivity, capacity, and consumption using Excel, Power BI, or R, and maintain accurate reporting structures/tools to enable impact analysis.
  • Develop and manage service level agreements (SLAs) with key customers and stakeholders.
Requirements
  • Demonstrated experience with data analytics to support strategic decision-making.
  • Understanding of airline or similar logistical operations.
  • Experience developing bespoke dashboards for a function.
  • Developing data tools that both show current performance and forecast performance.
  • Developing data tools that allow for impact modeling.
  • Ability to collaborate with and advise multiple stakeholders.
  • Ability to overlay complex technical requirements to provide effective reporting.
  • Comprehensive knowledge of PowerBI.
About Virgin Australia

Virgin Australia is a leading airline that values diversity and inclusion, with a focus on customer experience, safety, and operational excellence. We offer a range of benefits and conditions, including discounted flights, comprehensive employee assistance programs, and a dynamic work environment.



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