
A Hospitality Career That Will Take You Places
7 days ago
We are looking for a highly motivated and skilled Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for providing exceptional customer service and ensuring that all guests have an unforgettable experience.
Key Responsibilities:
- Respond to guest inquiries in a timely and professional manner
- Manage guest bookings and ensure seamless check-in and check-out processes
- Provide expert knowledge of hotel amenities and services
Requirements:
- Previous experience in a revenue or reservations role with exposure to analysis
- Fantastic telephone technique
- Strong understanding of hotel distribution systems including PMS (Opera), Channel Managers, Booking Engines
- Ability to effectively use revenue management principles and tools, price trackers and Channel Managers
- Strong interpersonal skills, working directly with leadership teams
- Active team player, high level of collaboration across the team
- Ability to perform under pressure in a fast-paced business environment
Benefits:
- Opportunity to fast-track your career within Reservations
- Chance to learn and showcase your skills at property level
- Fun and dynamic work environment
Why Join Us?
- Our team is made up of quirky and fun-loving individuals who thrive in a fast-paced environment
- We offer a competitive salary and benefits package
- Opportunities for growth and development within the company
If you are a motivated and skilled individual looking for a new challenge, we would love to hear from you Please apply today and join our exciting journey
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