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Retail Sales Consultant

2 months ago


Indooroopilly, Australia Winning Group Full time

Company Overview

Winning Group is a fourth-generation, family-owned Australian business that prides itself on being an award-winning experience company. We are driven by people, science, and our mandate to leave the world a better place. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.

Our Mission

We elevate the art of home design by offering a unique selection of kitchen, bathroom, laundry appliances, and designer homewares that seamlessly blend form with function. Our showrooms provide a unique and unparalleled opportunity for customers to explore and envision their dream kitchen and laundry.

Job Summary

We are seeking a highly skilled and customer-focused Retail Sales Consultant to join our Indooroopilly team. As a Sales Consultant, you will provide expert advice on our products and offer personalized solutions to customers. You will also create an immersive and welcoming environment by providing exceptional customer service, offering barista-made coffee, and arranging cooking demonstrations with our talented chefs.

Key Responsibilities

  • Customer Engagement
    • Build relationships with new and existing customers to deliver amazing in-store experiences.
    • Provide information about brand offerings and product features.
  • Sales and Project Delivery
    • Ensure sales and projects are delivered smoothly for your customers.
  • Customer Follow-up
    • Follow up with customers as required to ensure satisfaction and loyalty.
  • Training and Development
    • Participate in regular training and development with our in-house training team.

Requirements

  • Passion for Customer Experience
    • Passionate about delivering amazing experiences for our customers.
  • Industry Experience
    • Experience working in retail or sales would be beneficial (it doesn't have to be in appliances - we're looking for someone who can deliver exceptional customer service).
  • Availability
    • Flexible availability (including weekends as required).
  • Communication Skills
    • Clear communication skills (both verbal and written).
  • Learning and Development
    • Eager to learn and develop: We're looking for people passionate to learn and grow.

Benefits

  • Career Advancement Opportunities
    • Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team.
  • Training and Development
    • Our in-house Training Academy provides ongoing training (incl. nationally accredited Cert III and Cert IV) and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge.
  • Employee Benefits
    • Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym, and more.
  • Employee Assistance Program
    • Access to an employee assistance program (EAP).