Career Advancement Opportunities
2 days ago
Deliver exceptional support to B2B customers by providing expert guidance and technical assistance.
- Support diverse customer groups including Dealers, Performance Managers, and Business Development Managers.
- Act as the primary contact for inquiries, troubleshooting, and escalation.
- Maintain accurate records in CRM systems ensuring seamless follow-up and collaboration with internal teams.
- Provide professional and empathetic customer service while upholding brand standards.
- Educate customers on product features, updates, and best practices promoting long-term growth.
- Collaborate internally to resolve complex issues ensuring timely resolution and customer satisfaction.
We seek individuals with:
- Experience in customer support or client service preferably in a B2B environment.
- Strong analytical and problem-solving skills for effective issue resolution.
- Excellent communication and interpersonal skills prioritizing customer needs.
Benefits
- A dynamic and supportive work environment fostering personal and professional growth.
- Opportunities to advance your career through continuous learning and skill development.
- Recognition as one of Australia's Best Workplaces by Great Place to Work, a Family Friendly Workplace, and a WORK180 endorsed employer for women.
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