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Software Engineer, Client Platform Engineering
2 months ago
We are seeking an experienced Software Engineer to join our Client Platform Engineering team. As a key member of our team, you will be responsible for architecting, developing, and operating a mission-critical platform used by all Blocks, including employee laptops, desktops, and tablets.
Key Responsibilities- Oversee the complete lifecycle of various employee devices, coordinating with Information Security, IT Logistics, and Servicedesk teams to ensure a seamless user experience.
- Strategize and implement code for various client endpoints, including mac OS, Chrome OS, Windows, i OS, and Linux systems across laptops, desktops, and virtual devices.
- Utilize Dev Ops tools such as Terraform Cloud for architecting, developing, and operating the client platform.
- Construct and manage CI/CD pipelines to integrate changes and deploy them to production in carefully tested environments.
- Implement automation for monitoring and alerting services using tools such as Datadog or Log Scale (Humio) to drive data-based decision-making and effective alerting.
- Streamline the software patching and deployment process through automation.
- Manage configurations and maintain system states using appropriate configuration management tools.
- Facilitate data-driven policy decisions by creating and querying streams of fleet data.
- Promote the implementation and maintenance of infrastructure as code practices, leveraging industry best practices and innovative solutions.
- Collaborate with cross-functional teams to ensure smooth CI/CD workflows for testing, promoting, and deploying changes.
- Document new processes and update existing procedures as required.
- Provide support across a diverse fleet of client systems running mac OS, i OS, Windows, Chrome OS, and Linux, ensuring optimal reliability, security, and performance.
- Mentor and support junior engineers, fostering their professional growth and development.
- 4+ years of professional experience in an IT Engineering environment.
- Robust understanding of CI/CD workflows, automation frameworks, and industry best practices.
- Familiarity with cloud-based technologies and best practices, particularly with Amazon Web Services and/or other cloud platforms.
- Prior experience in a Dev Ops role, with proficiency in Terraform Cloud and other relevant Dev Ops tools.
- Experience with administration of various operating systems, including but not limited to mac OS, and proficiency with MDM (Mobile Device Management) software administration.
- Proficiency with at least one high-level programming language such as Python, Ruby, Go, or Swift.
- Working knowledge of a range of technologies, including Git, Salt Stack, Munki, MDM, Osquery, CI/CD, Zero-Trust Networking, Docker, and Cloud Infrastructure.
- Ability to thrive in a fast-paced and dynamic environment with the capability to prioritize tasks and manage time effectively.
- Exceptional problem-solving and troubleshooting skills.
- Strong communication and collaboration skills.
