Food Service Operations Manager
1 week ago
The Chambers Cairns is a renowned culinary destination seeking an exceptional Food Service Operations Manager to lead our team.
With a strong focus on delivering exceptional customer experiences, we're looking for a seasoned professional to oversee the daily operations of our cafe and restaurant.
We offer a competitive salary of $68,500 - $74,000 per year, plus benefits that reflect your hard work and dedication.
Key Responsibilities:
- Organize and coordinate private functions and events with precision and attention to detail
- Manage stock levels, ordering, and inventory control to ensure seamless operations
- Maintain open communication with suppliers, negotiate prices, and make informed purchasing decisions
- Collaborate with our Head Chef to develop new menus and menu items based on customer feedback and sales analysis
- Ensure compliance with health regulations and maintain high standards of cleanliness and hygiene
- Monitor financial reports and communicate regularly with the General Manager
- Promptly address customer complaints and concerns to ensure a positive experience
- Recruit, train, and supervise a high-performing team
- Provide exceptional customer service, handling phone calls, bookings, and table service with ease
Requirements:
- 3+ years of management experience, preferably in the hospitality industry
- Diploma or higher qualification in a relevant field
- Strong wine and beverage knowledge
- Excellent barista skills, including experience with La Marzocco machinery
- Outstanding customer service skills and ability to build strong relationships
- Hands-on leadership style, with a passion for mentoring and developing teams
- Flexibility, adaptability, and a solutions-driven approach
- A proven track record of delivering results and exceeding expectations
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