Customer Service Representative
1 week ago
Key Roles and Responsibilities
- Greet, check-in, respond to requests and settle accounts while providing exceptional service.
- Take initiative to add a personalized experience.
The following skills and qualifications are essential for this role:
- Service focused personality is essential.
- Ability to work shifts (mostly afternoon/evening) and availability on weekends.
- Experience is an asset.
- Prior experience working with Opera or a related system.
- Fluency in English.
We Are an Inclusive Company
We welcome applications from diverse backgrounds and strive to create a workplace where everyone feels valued and respected. Our goal is to provide equal opportunities for all employees and ensure that our workplace reflects the diversity of the community we serve.
About Us
We are committed to delivering exceptional customer experiences and exceeding expectations. Our team is passionate about hospitality and dedicated to making every guest feel welcome and valued.
Benefits
As a member of our team, you will enjoy a range of benefits, including:
- Employee benefit card offering discounted rates at select hotels worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through our Corporate Social Responsibility activities.
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