Hospital Administrative Liaison Specialist

6 days ago

Sydney, New South Wales, Australia Healthscope Full time

About the Role:

We are seeking a highly skilled Administration Officer to join our team at Healthscope. This is an exciting opportunity to work in a fast-paced environment, providing exceptional patient-centred customer service and supporting our healthcare professionals.

Key Responsibilities:

  • Provide welcoming and professional service to patients, families, and visitors, responding to inquiries and resolving issues in a timely manner.
  • Maintain accurate and up-to-date patient information, including data collection, referrals, billing, and medical records processing.
  • Perform general administration duties, such as booking appointments, directing patient enquiries, and liaising with other hospital departments.
  • Arrange patient transport for discharge and inter-facility transfers.
  • Ensure the privacy and confidentiality of patient information by maintaining secure electronic records.

Essential Criteria:

  • Previous experience in an acute patient-focused healthcare facility or hospital.
  • Excellent interpersonal and time management skills, with the ability to work effectively in a multidisciplinary team environment.
  • Advanced computer literacy and proficiency in Microsoft Office (Outlook, Word, and Excel).
  • A track record of delivering outstanding customer service and experience.
  • Strong communication and report writing skills.
  • Ability to work independently and as part of a team.

Employee Benefits:

As a valued member of our team, you will have access to a range of wellness benefits, including holistic support through our Employee Assistance Program, free medical examinations, and discounted Healthscope services for permanent employees and their immediate family members.

In addition, you will enjoy national deals and discounts through our OneHealthscope rewards program, as well as variety of leave options, salary packaging, additional superannuation, Novated motor vehicle lease, and Airline/Club membership.

To Apply:

Please click on the 'Apply' button below to submit your application, including a cover letter and CV, along with the contact details of two professional referees. We require applicants to provide a current National Police check and NSW Working with Children's Check prior to appointment. Persons in patient contact roles will need to provide proof of immunity to specified infectious diseases prior to commencement.

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