Current jobs related to Business Performance Optimization Specialist - North Lakes, Queensland - Auto & General

  • Data Driven Workforce Optimization Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the Role: We are seeking an experienced Data Driven Workforce Optimization Specialist to join our team in North Lakes. This role is responsible for managing, developing, and maintaining accurate multimedia workload forecasts, service level predictions, and Full-Time Equivalent (FTE) requirements for our front-line business. The ideal candidate will...

  • Business Performance Strategist

    2 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    As a key member of the Auto & General team, you will play a crucial role in driving business performance and ensuring the company's continued success.About Us:Auto & General provides a range of general insurance products to safeguard customers in their time of need. Our products include Car, Motorcycle, Home, Contents, Pet, and Roadside Assistance.We are...

  • Business Performance Strategist

    2 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About Auto & General">We are a leading provider of general insurance products in Australia, committed to safeguarding our customers and supporting the community.">Job Summary">As our new Business Performance Analyst, you will play a key role in driving operational excellence and delivering data-driven insights to inform business decisions.">Key...

  • Commercial Performance Manager

    4 weeks ago

    North Lakes, Queensland, Australia Fuse Recruitment Full time

    About Fuse RecruitmentWe are a specialist recruitment agency focused on the insurance industry, serving a diverse range of clients.Job Title: Commercial SpecialistThis role is a fantastic opportunity for an experienced professional to join our team and contribute to delivering high-quality recruitment services.About the RoleAs a Commercial Specialist, you...

  • High Performance Claims Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Seeking a motivated and experienced professional to fill the role of High Performance Claims Specialist at Auto & General.Company OverviewWe are Australia's fastest-growing major Motor and Home insurer, committed to providing innovative insurance products and solutions that safeguard our customers' futures. Our multi-award-winning brand, Budget Direct, is...

  • Business Development Specialist

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job OverviewWe are seeking an experienced Business Development Specialist to join our team at Auto & General. This is a fantastic opportunity to work in a dynamic and growing business, where you will play a key role in driving commercial success.About the RoleThis is a challenging and rewarding position that requires a strong commercial acumen and excellent...

  • Contact Centre Performance Specialist

    2 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    We are seeking a highly skilled Contact Centre Performance Specialist to join our team in North Lakes. This is an exciting opportunity to work with a growing company that values innovation and customer satisfaction.About the RoleAs our new Telephony Real-Time Analyst, you will play a critical role in supporting the Recoveries and Settlements claims...

  • Business Performance Analyst

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a highly skilled Business Performance Analyst to join our team at Auto & General. As a key member of our organization, you will be responsible for providing operational information, analysis, and insight to ensure emerging trends are identified and appropriate action is taken.Key ResponsibilitiesDeliver Operational Reporting:...

  • Corporate Performance Manager

    2 weeks ago

    North Lakes, Queensland, Australia Fuse Recruitment Full time

    About the CompanyWe are a fast-growing, privately-owned company seeking a Commercial Specialist to join our Third Party Recoveries & Settlements team. This role offers an exciting opportunity to work closely with our Claims Operations Leadership team in managing relationships with service partners and ensuring cost, service, and claims quality...

  • Business Operations Specialist

    1 month ago

    North Lakes, Queensland, Australia Auto & General Full time

    We're looking for a Business Operations Specialist to join our team.As a Business Operations Specialist, you will be responsible for ensuring the efficient operation of our business processes.Your key responsibilities will include:Identifying areas for process improvementDeveloping and implementing process improvementsEnsuring compliance with company...

  • Digital Performance Marketing Specialist

    4 weeks ago

    Noosa North Shore, Queensland, Australia Salt Recruitment Full time

    About Salt RecruitmentSalt Search is partnering with a well-established Australian company that has been a leader in the FMCG industry for over 100 years.This company requires a Paid Media Specialist to manage the successful delivery and execution of social and search campaigns. You will be well-supported by your manager who wants to empower you to succeed...

  • Data Insights Specialist

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About Auto & GeneralAuto & General is a leading general insurer providing top-notch products and services to safeguard customers during times of need.Job OverviewWe're seeking an exceptional Data Insights Specialist to join our team in North Lakes. As a key member, you'll play a crucial role in analyzing and interpreting complex data to drive business...

  • Senior Business Development Manager

    4 weeks ago

    North Lakes, Queensland, Australia Fuse Recruitment Full time

    About Fuse Recruitment and the RoleFuse Recruitment is a specialist recruitment agency for the insurance industry. We actively source for a broad range of established clients, including companies seeking a Commercial Specialist to join their Third Party Recoveries & Settlements team.Key ResponsibilitiesManage the performance of service partners to ensure...

  • Process Optimization Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Fuse Recruitment Full time

    About Our ClientOur client is the fastest growing major domestic insurer in Australia, renowned for its work-life balance and employee satisfaction.This multi-award-winning company is associated with well-known brands under its national umbrella and has a fantastic reputation.The Recoveries & Settlements Team is seeking a highly skilled Knowledge Writer to...

  • Business Intelligence Specialist

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a skilled Business Intelligence Specialist to join our team at Auto & General. In this role, you will be responsible for providing operational information, analysis, and insight to support the Motor Claims leadership team.Key ResponsibilitiesDeliver strategic reporting solutions leveraging SAS data warehouse and BI tools such as...

  • Strategic Business Development Manager

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About UsAt Auto & General, we're dedicated to providing insurance solutions that safeguard a brighter future for our customers and community.Job Description:Role SummaryWe're seeking an experienced Strategic Business Development Manager to drive world-class business outcomes in our Property Portfolio. As a key member of our team, you'll be responsible for...

  • Operational Insights Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Unlock Business PotentialWe are seeking an accomplished Operational Insights Specialist to drive business performance and decision-making through data-driven analysis.

  • Product Delivery Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    **Job Overview:**We are seeking an experienced Product Delivery Specialist to join our team at Auto & General, the fastest-growing major Motor and Home insurer in Australia. This is an exciting opportunity for a talented professional to contribute to our success by delivering high-quality products and solutions that safeguard a brighter future for our...

  • Telephony Performance Analyst

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Unlock Opportunities with Auto & General">We are seeking a skilled Telephony Performance Analyst to join our team in North Lakes, Australia.About the Role:This exciting opportunity will involve providing real-time insights into call centre performance and identifying areas for improvement. You will play a critical role in supporting the Recoveries and...

  • Motor Claims Business Continuity Strategy Specialist

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About Auto & GeneralWe provide innovative insurance solutions to protect our customers in times of need. Our diverse range of general insurance products safeguards individuals on the road, at home, and during travel with various car, motorcycle, home, contents, pet, and travel insurance products, as well as roadside assistance.Our culture emphasizes 'high...

Business Performance Optimization Specialist

4 weeks ago

North Lakes, Queensland, Australia Auto & General Full time

Job Description:

This role is a key part of our team, providing operational information and analysis to support the Motor Claims leadership team.

Main Responsibilities:

  • Dive into data to identify cost, productivity, quality trends, and claims leakage, delivering actionable insights that inform business decisions.

  • Develop and maintain comprehensive reporting solutions using SAS data warehouse and BI tools like Power BI.

  • Analyze complex information from multiple systems, identifying data integrity issues and applying quality assurance processes to ensure accurate reporting.

  • Promote an environment of continuous improvement and innovative thinking within the team.

About Us:

At Auto & General, we provide insurance products and services to safeguard our customers. Our range of general insurance products protects customers on the road, at home, and on holiday with various Car, Motorcycle, Home, Contents, Pet products, and Roadside Assistance.

We Offer:

  • A competitive salary estimated to be around $85,000 per annum.

  • The opportunity to work in a dynamic business with a culture of high performance and high integrity.

  • A collaborative and inclusive work environment that values individual differences.

Your Qualifications:

  • Experience in business performance analysis and commercial acumen.

  • A working knowledge of Insurance business and processes.

  • Advanced Microsoft Excel Skills.

  • Intermediate SAS, SQL, and/or Power BI skills.