Patient Experience Manager
6 days ago
Everlab is a pioneering health company dedicated to transforming the lives of our members through innovative and personalized care solutions.
About the Role:- This position requires a highly organized and detail-oriented individual who can manage multiple tasks and prioritize member needs.
- The successful candidate will have excellent communication skills, with ability to explain complex information in a clear and concise manner.
- Experience working in healthcare, preferably in a coordination or operations role, is essential for this position.
- The ideal candidate will have a strong customer service background, with ability to deliver exceptional patient experience.
Requirements:
- Full-time, hybrid role with 2-3 days/week in our Melbourne CBD clinic.
- Strong written and spoken communication skills, with ability to work effectively with diverse stakeholders.
- Tech-savviness, with proficiency in using healthcare software and technology.
- Customer obsession, with focus on delivering exceptional patient experience.
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Patient Experience Manager
3 days ago
Melbourne, Victoria, Australia North American Dental Group Full timeTreatment Plan Coordinator Job SummaryWe're seeking a skilled and compassionate individual to fill the role of Treatment Plan Coordinator at our dental practice. As a key member of our team, you'll be responsible for coordinating patient care and ensuring that our patients receive the best possible experience.Your responsibilities will include greeting and...
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Patient Experience Strategist
7 days ago
Melbourne, Victoria, Australia GlaxoSmithKline Full timeAbout the RoleGSK is seeking a Patient Experience Lead to join our national team in Australia. This is a full-time, 24-month contract role that involves leading and managing a team of four Patient Experience Liaisons.As a key member of our team, you will develop and maintain relationships with key institutions, healthcare organisations, patient advocacy...
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Patient Experience Lead
7 days ago
Melbourne, Victoria, Australia GlaxoSmithKline Full timeSite Name: Australia – Victoria - Melbourne MetroPosted Date: Mar 21 2025About GSKGSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best...
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Patient Experience Lead
7 days ago
Melbourne, Victoria, Australia GlaxoSmithKline Full timeSite Name: Australia – Victoria - Melbourne MetroPosted Date: Mar 21 2025About GSKGSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best...
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Patient Experience Lead
6 days ago
Melbourne, Victoria, Australia GSK Full timeAbout GSKGSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. Where they can keep growing and look after their wellbeing....
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Patient Experience Liaison
6 days ago
Melbourne, Victoria, Australia GSK Full timeAbout GSKGSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. Where they can keep growing and look after their wellbeing....
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Patient Experience Director
5 days ago
Melbourne, Victoria, Australia GlaxoSmithKline Full timeAbout the Role\We are seeking a Patient Experience Director to join our national team of professionals in Australia. This is a full-time, 24-month contract role.\In this position, you will lead and manage a national team of four Patient Experience Liaisons, develop and maintain relationships with key institutions, healthcare organisations, patient advocacy...
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Patient Experience Liaison
7 days ago
Melbourne, Victoria, Australia GlaxoSmithKline Full timeSite Name: Australia – Victoria - Melbourne MetroPosted Date: Mar 21 2025About GSKGSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best...
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Patient Experience Coordinator
6 hours ago
Melbourne, Victoria, Australia PDS Health Full timePDS Health is a dynamic dental practice that offers a unique opportunity for a motivated Dental Assistant to grow their skills and contribute to our team's success.As a key member of our clinical operations team, you will be responsible for assisting dentists in providing high-quality patient care, maintaining accurate records, and supporting our commitment...
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Patient Experience Liaison Specialist
7 days ago
Melbourne, Victoria, Australia GlaxoSmithKline Full timeAt GlaxoSmithKline, we are committed to uniting science, technology and talent to get ahead of disease together. We are currently seeking a Patient Experience Liaison to join our Haematology and Oncology team in Australia.The successful candidate will develop and maintain relationships with key institutions, healthcare organisations, and patient advocacy...
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Patient Experience Liaison Specialist
6 days ago
Melbourne, Victoria, Australia GSK Full timeAbout GSKWe are a global biopharma company dedicated to uniting science, technology and talent to improve human health. Our mission is to make a positive impact on global health, driving growth through innovation.Our success relies on our people's passion, expertise and collaboration. We strive to create an environment where everyone can thrive, grow...
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Digital Experience Innovator
6 days ago
Melbourne, Victoria, Australia Intrepid Experience Full timeAbout the RoleThe Senior Digital Product Owner will lead innovation in two critical areas of our digital experience: Checkout & Booking Management for direct customers and the Travel Agent Portal.In this role, you will play a key part in shaping the end-to-end booking experience, ensuring a seamless, intuitive, and high-converting platform for both customers...
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Digital Experience Lead
9 hours ago
Melbourne, Victoria, Australia Intrepid Experience Full timeCompany OverviewWe are a leading travel company that exists to inspire, create, share, and lead the best travel experiences ever. Our mission is to empower our product teams to solve hard problems in ways that our customers love.We recognize that diversity makes us a stronger business and we support a culture where people can be themselves. Job DescriptionWe...
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Patient Advocacy Manager
5 days ago
Melbourne, Victoria, Australia GlaxoSmithKline Full timeRole OverviewAs a Patient Experience Lead, you will play a crucial role in managing a national team of four Patient Experience Liaisons. You will develop and maintain relationships with key institutions, healthcare organisations, patient advocacy groups, and HCPs.You will collaborate with the Haematology Medical Lead to support patient and HCP experiences....
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Medical Services Coordinator
3 days ago
Melbourne, Victoria, Australia Royal Children's Hospital (RCH) Full timeJob DescriptionThis is an exciting opportunity to work in a dynamic and fast-paced environment at the Royal Children's Hospital (RCH).As a Medical Services Coordinator, you will play a crucial role in ensuring the smooth operation of our specialist clinics, providing exceptional patient care and experiences.You will be responsible for coordinating...
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Experience Manager
2 days ago
Melbourne, Victoria, Australia GlaxoSmithKline Full timeAbout the RoleGSK is seeking a Patient Experience Lead to join our national team in Australia. This is a full-time, 24-month contract role.As a Patient Experience Lead, you will:Lead and manage a national team of four Patient Experience Liaisons.Develop and maintain relationships with key institutions, healthcare organisations, patient advocacy groups, and...
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Patient Service Team Manager
4 days ago
Melbourne, Victoria, Australia Dhsv Full timeAbout UsDental Health Services Victoria (DHSV) is a public health service that aims to improve the oral health of Victorians. Our team is committed to delivering high-quality services and creating a positive experience for our patients.Job OverviewWe are seeking an experienced Patient Access Team Leader to join our team at the Royal Dental Hospital of...
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Patient Access Manager Lead
5 hours ago
Melbourne, Victoria, Australia Hanger Clinic Full timeAbout the RoleWe are seeking a talented Patient Access Manager Lead to join our team at Hanger Clinic. In this role, you will be responsible for overseeing the administrative operations of patient care within our field, serving as the key liaison between consolidated revenue cycle functions, the Hanger Resource Center, and regional, local administrative and...
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Patient Care Manager
6 days ago
Melbourne, Victoria, Australia The Royal Melbourne Hospital Full timeJob SummaryWe are seeking a highly skilled and experienced Nurse Unit Manager to join our team at Royal Melbourne Hospital. The successful candidate will be responsible for leading and managing a team of registered nurses and other healthcare professionals, ensuring the efficient operation of the clinical environment and delivering high-quality patient...
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Clinical Experience Manager
7 days ago
Melbourne, Victoria, Australia GlaxoSmithKline Full timeAbout the RoleGSK is seeking a Patient Experience Lead to join our national team of four Patient Experience Liaisons in Australia. This full-time, 24-month contract role involves leading and managing the national team, developing relationships with key institutions and healthcare organisations, and collaborating with the Haematology Medical Lead to support...