Patient Experience Manager

6 days ago


Melbourne, Victoria, Australia Everlab Full time

Everlab is a pioneering health company dedicated to transforming the lives of our members through innovative and personalized care solutions.

About the Role:
  • This position requires a highly organized and detail-oriented individual who can manage multiple tasks and prioritize member needs.
  • The successful candidate will have excellent communication skills, with ability to explain complex information in a clear and concise manner.
  • Experience working in healthcare, preferably in a coordination or operations role, is essential for this position.
  • The ideal candidate will have a strong customer service background, with ability to deliver exceptional patient experience.

Requirements:

  • Full-time, hybrid role with 2-3 days/week in our Melbourne CBD clinic.
  • Strong written and spoken communication skills, with ability to work effectively with diverse stakeholders.
  • Tech-savviness, with proficiency in using healthcare software and technology.
  • Customer obsession, with focus on delivering exceptional patient experience.


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