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Hotel Operations Manager
3 weeks ago
We operate unique and sustainable accommodation properties that offer inviting common areas surrounding spacious pools and BBQ zones, perfect for socialising and enjoying your stay. With surfboards and boogie boards for hire, you can easily explore the beaches. Our properties are ideally located in town centres, within walking distance from the beach and cycling paths.
About the Role: As a Shift Manager at YHA Cape Byron & Byron Bay, you will be responsible for managing the property's daily operations, supervising team members, and providing primary support. You will help manage and operate YHA, gaining valuable experience and growth opportunities within a skilled and enjoyable team of colleagues.
Key responsibilities include promoting a friendly and welcoming atmosphere at the property, supervising team members on shift, communicating with all team members to ensure smooth operation, and performing other relevant duties assigned by the Property Manager or Assistant Manager. Additionally, you will be responsible for ensuring accuracy of transactions in other YHA systems and sales of products and services.
What We're Looking For: To succeed in this role, you will need a minimum of 1 year experience in a similar environment, strong communication skills at all levels, and the ability to work flexible hours, including overnight shifts. You should also possess a current Responsible Service of Alcohol certification, First Aid & CPR Certification, and valid full Australian working rights. Stock management and people management experience would be beneficial.
What's in it for You: As a member of our team, you will have access to benefits and discounts across the YHA national network of properties, professional development opportunities, and a supportive wellbeing program. We celebrate diversity and embrace inclusivity, and we encourage applications from candidates who share these values.