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Pet Groomer Specialist

2 months ago

Nowra, Australia PETstock Retail Pty Ltd Full time

**About Us**

PETstock Retail Pty Ltd is a leading retail market leader across the pet care industry, with over 20 years of experience in providing exceptional services to our customers.

**Job Summary**

We are seeking a highly skilled and motivated Pet Groomer Specialist to join our fun and inclusive team. As a key member of our team, you will be responsible for providing exceptional grooming services to a range of breeds, including bathing, drying, nail clipping, brushing, combing, and generic & breed clipping.

**Key Responsibilities**

  • Provide full grooming services to a range of breeds, including bathing, drying, nail clipping, brushing, combing, and generic & breed clipping.
  • Provide a positive and memorable grooming experience for all customers and their dogs.
  • Coordinate the grooming salon and clients in conjunction with the Store Manager.
  • Make client bookings.
  • Assist store shop floor team when required.
  • Stock management.
  • Work with Store Manager & team to ensure member program targets and expectations are met.
  • Proactively support local marketing opportunities and recruitment referral programs.
  • Work with the team to achieve and exceed sales target.
  • Maintain a strong safety mindset with commitment to create a culture of safety within your team.

**Requirements**

  • Experience in professional dog grooming.
  • Qualification in Grooming, preferred but not essential.
  • Ability to create and embed strong safety practices across the salon & store.
  • Good knowledge of specific breed clips.
  • Physically fit, as you may be required to lift heavy animals.
  • Demonstrated experience in handling and working with live animals.
  • Ensure you maintain breed clip and brand/product knowledge.
  • Maintain advanced understanding of zoonotic and skin diseases and how to identify them.
  • Ability to be flexible in order to meet changing work conditions.
  • Ability to prioritise and manage conflicting priorities.
  • Demonstrated ability to achieve & exceed sales targets.
  • A commitment to represent the interests of PETstock in areas related to the business, branding and animal care.
  • Strong interpersonal skills with ability to build strong working & customer relationships.
  • Exceptional verbal & written communication skills.
  • Strong attention to detail.

**What We Offer**

PETstock Retail Pty Ltd offers a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles.