Technical Product Specialist – Solutions Architect

2 days ago


Melbourne, Victoria, Australia WiseTech Global Full time

WiseTech Global is a pioneering technology company that specializes in developing innovative software solutions for the logistics industry.

We are seeking a Technical Product Specialist to join our Systems Components team, who will leverage their technical expertise to collaborate with our development team and design software systems that address the global logistics industry's most complex challenges.

This role sits within our WiseTech Platform services team, which enables our product teams to deliver high-quality products faster by building on common, flexible, secure, reliable, performant, scalable, and easy-to-use platforms.

Job Responsibilities
  • Engage with customers and other product teams to understand their technical pain points and translate them into high-level design/solution documents.
  • Provide expert technical support to customer incidents and issues related to system components/architecture.
  • Collaborate with software development teams to design concrete solutions.
  • Assist in aligning the product roadmap with company priorities and manage/update the product enhancements backlog based on priorities.
  • Participate in user acceptance testing (UAT) to validate the product meets functional objectives.
  • Contribute to product documentation.
Requirements
  • Strong technical background of 4+ years as a Software Developer, Technical Product Owner/Specialist, or Technical Business Analyst.
  • Strong communication skills to bridge business needs and technical specifications.
  • Able to understand, analyze, and transform pain points into implementable solutions.
  • Creative mindset to come up with solutions that exceed customer expectations.

The estimated salary for this position is $120,000 - $180,000 per year, depending on location and experience.



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