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Fulfilling Fashion Experience
3 weeks ago
A fashion enthusiast with a passion for delivering exceptional customer experiences is required to join our team as a Customer Experience Specialist.
About the Position
As a key member of our store team, you will be responsible for:
- Providing outstanding customer service and assisting customers with purchases
- Styling customers with the latest trends and helping them find their perfect outfit
- Contributing to stock organisation, visual merchandising, and maintaining the overall appearance of the store
What We Offer
- Opportunities for career growth and development within the company
- In-store coaching and comprehensive training plans to help you succeed
- Performance-based incentives and rewards for high achievers
- Access to an Employee Assistance Program for wellbeing and mental health support
A Day in the Life
- Collaborating with the team to achieve sales targets and maintain a positive store environment
- Continuously striving to improve customer satisfaction and loyalty
- Maintaining a clean and organised store layout, including merchandise displays and visual presentations
Requirements
- Experience in customer-facing roles, with a strong focus on delivering excellent customer experiences
- Confidence in approaching, connecting with, and serving customers
- Integrity and a commitment to upholding our values
- A love for teamwork in a fast-paced environment
About Us
We are a leading Australian retail group committed to offering vibrant, on-trend fashion while prioritising ethical sourcing standards and fair treatment for all workers in our supply chain.