Senior Care Partner
1 month ago
At ECH INC, we pride ourselves on fostering an environment where clients and employees thrive. Our not-for-profit organisation is dedicated to making a positive impact on people's lives.
About the OpportunityA Senior Care Partner is a rewarding role that focuses on cultivating meaningful partnerships with clients, carers, families, and advocates. In this pivotal position, you will promote client-centred care by creating individualised care plans that align with clients' goals and maximise their independence.
Your Key Responsibilities- Coach, mentor, and lead a dedicated team of Care Partners and Care Partner Support Officers, ensuring they receive ongoing development to enhance their skills and effectiveness in delivering high-quality care.
- Drive the practice of your team, ensuring exceptional customer service and client outcomes are at the forefront.
- Monitor non-clinical escalated client care, manage reports through the Risk and Incident Management System, and provide updates to the Management Team and stakeholders.
You will be an experienced people leader with a strong commitment to continuous improvement and development. Leading by example, you will demonstrate a client-centric approach, exceptional customer service, and superior communication skills, emphasising kindness, compassion, and diversity.
What We OfferThe Customer Care & Support Specialist will work with a supportive and agile team that values the growth and development of its people. ECH INC offers salary packaging benefits of up to $18,549 per year to reduce your taxable income.
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Senior Care Partner
3 weeks ago
Adelaide, South Australia ECH INC Full timeAbout the OpportunityA Senior Care Partner is a pivotal role that focuses on cultivating meaningful partnerships with clients, carers, families, and advocates.In this role, you will be key in promoting client-centred care by creating individualised care plans that align with clients' goals and maximise their independence.You will coach, mentor, and lead a...
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Care Partner Specialist
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