Retail Operations Manager

3 weeks ago


Wagga Wagga, Australia Guzman Y Gomez Full time
Lead the Way at Guzman Y Gomez

As a Retail Manager at Guzman Y Gomez, you will be responsible for leading a high-performing team to deliver exceptional customer experiences. Your role will involve coaching, motivating, and developing your team to ensure they have the skills and knowledge to provide outstanding service.

Key Responsibilities:

  • Lead and manage a team of retail staff to achieve sales and customer service targets
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control store operations to ensure efficiency and productivity
  • Manage store inventory, stock levels, and ordering processes
  • Ensure compliance with company policies, procedures, and regulatory requirements

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • Flexible rostering and employment stability
  • Free and comfortable GYG uniforms and exclusive merchandise
  • Heavily discounted GYG meals
  • Comprehensive training and support to set you up for success
  • Opportunities for advancing your leadership abilities

Requirements:

  • Leadership or supervisory experience in a fast-paced environment
  • A track record of providing outstanding customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course

Qualifications:

Diploma in Hospitality Management or 3 years of hospitality management experience.



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