Customer Service Ambassador

5 days ago


Warwick Farm, New South Wales, Australia James Frizelle`s Automotive Group Full time

About Us

: James Frizelle`s Automotive Group is a well-established company with an excellent reputation for customer service. We are excited to offer an amazing opportunity for a passionate and motivated Service Driver to join our Toyota Service Team in the Warwick Farm area.

Job Overview: The successful candidate will be responsible for providing exceptional customer service, ensuring that customers receive a warm and welcoming experience from arrival to departure. This includes greeting and assisting customers, directing them to various areas of the dealership, and maintaining a safe working environment.

The Role Involves:
  • Greeting and assisting customers at the dealership with a friendly and welcoming manner
  • Directing customers for vehicle servicing, repairs, and parts purchasing
  • Collecting and returning customers' vehicles for service in a timely manner
  • Managing visitor parking
  • Coordinating with Service Advisors to maintain pickup schedules
  • Dropping off and picking up customers as required

Requirements

: To succeed in this role, you will need to possess a valid Australian driver's license, have a warm and welcoming personality, and be able to work extended hours or overtime. You should also have impeccable personal presentation, outdoor work capability, strong time management skills, keen attention to detail, and a positive and proactive attitude.

What We Offer

: As a valued member of our team, you can expect competitive compensation, including a salary of approximately $70,000 - $80,000 per year, depending on experience. Additionally, we offer career advancement opportunities within one of the largest automotive companies, discounted Bupa Private Health Insurance, exclusive discounts through our Samsung Partnership Program, and discounted gym memberships. If you think you have what it takes to provide exceptional customer service and bring real value to our team, we would love to hear from you.

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