Store Operations Manager

5 days ago


Brisbane, Queensland, Australia Ocean State Job Lot Full time

Company Overview

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Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture.

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Salary and Benefits

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Compensation includes base pay, sales commission, and bonus potential. Excellent benefits and employee discount are also offered.

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Job Description

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To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets. This includes meeting and exceeding store and personal sales goals and standards of performance, assisting in recruiting and hiring of high caliber employees with in-store needs, and providing feedback, coaching, and accountability to all employees by enforcing all company policies and practices.

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Required Skills and Qualifications

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Excellent interpersonal and customer service skills, desire to succeed in fast-paced retail environment, willingness to learn, completion of all training programs leading up to Co-Manager position or equivalent training, ability to work 45 hours per week, ability to work night and weekend shifts, ability to climb, reach, bend, and lift up to 50 pounds, and ability to stand for long periods of time are required.

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Becoming Part of Our Team

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We conduct business with integrity and passion, offer rapid promotion opportunities for top performers, and encourage self-expression and inclusivity in our stores. We are committed to creating a fun, full-service experience for all customers.

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EEO Policy

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All employment decisions are based on business needs, job requirements and individual qualifications. Journeys provides equal employment opportunity to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals.



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