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Career Opportunities Lead
3 weeks ago
We are seeking a highly motivated Team Leader to lead our customer service team and achieve sales targets.
- The ideal candidate will have proven experience working in a customer service environment with a focus on sales targets.
- A minimum of 2 years' retail or wholesale experience in the Cruise or Travel Industry is required.
About the Role
The Team Leader will be responsible for:
- Leading a team of customer service professionals to deliver exceptional customer experiences.
- Maintaining accurate product information to support sales efforts.
- Upselling and cross-selling cruise bookings and packages to maximize sales opportunities.
Required Skills and Qualifications
- GDS experience and exceptional attention to detail.
- Adept problem-solving skills and the ability to thrive under pressure.
Benefits
- Exclusive perks including opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts.
- Navigate the world as a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises'.
- Culture: We're an inclusive company that offers a team culture like no other in the industry.
Others
We offer tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills and chart your course for growth.
