Support Worker

1 day ago


Campbelltown, Australia St Vincent de Paul Full time
About Us

The St Vincent de Paul Society is a leading provider of community support services, committed to serving people in need and shaping a more just and compassionate society.

We value diversity and believe that our employees are key to our success, offering Learning and Development programs to enhance and grow your career across various teams and services.

Your Role

As a Support Worker - Domestic Violence Specialist, you will provide vital support to women and children facing domestic violence, facilitating the entry and assessment of new clients and contributing to the daily operations and management of the refuge.

Your Responsibilities
  • Provide a range of supports to clients, working in cooperation with the case management division.
  • Maintain daily records and assist in all aspects of providing accommodation services.
  • Be available to cover a variety of rostered shifts, including public holidays, based on operational requirements.
  • Ensure client support is consistent with the Client Service Delivery Model (CSDM), including demonstrating support consistent with trauma-informed care practices.
  • Attend to the primary needs of clients.
  • Assist and/or supervise client activities, such as groups and programs.
  • Liaise with service staff to ensure client needs are met, providing accurate and up-to-date information and practical support on various issues.
  • Advocate for clients with external agencies as needed.
  • Transport clients as required.
Requirements
  • The St Vincent de Paul Society considers being a woman a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW).
  • Relevant certificate or equivalent experience.
  • Practical mindset, common sense, and problem-solving skills.
  • Proven customer service and problem-solving abilities.
  • Proficiency with client databases, Microsoft Office (Word, Excel, Outlook), and intermediate typing skills.
  • Ability to work independently and as part of a team.
  • Sound judgment, confidentiality, and crisis management skills.
  • Current first aid certificate.
  • Ethical and non-judgmental attitude towards residents and staff.
  • Knowledge of WHS legislation.
  • Availability for rotating shifts (day and afternoon).
  • Current NSW driver's license.

We welcome people from diverse backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. If you are a candidate with a disability, please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation. Prior to an offer of employment, candidates will be required to complete pre-employment checks, including a Police check and Working with Children check. A health/medical assessment may be required for some roles.



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