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Lead Community Peer Advisor

2 months ago

City Of Playford, Australia Department Of Veterans' Affairs Full time
Job Description

Job Title: Lead Community Peer Advisor

Department: Department Of Veterans' Affairs

Location: Remote

Job Type: Full-time

Classification: APS Level 6

Salary: $97,735 - $110,982 + Attractive Superannuation

Contact: Thomas Sutcliffe Thomas

About Us: Open Arms is Australia's leading provider of mental health services for Australian current and former serving military members and their families.

Job Summary: We are seeking an experienced and passionate Lead Community Peer Advisor to join our team. As a key member of our leadership team, you will be responsible for leading and supporting our Community Peer Advisors in delivering high-quality mental health services to our clients.

Key Responsibilities:

  • Manage a Community Peer Advisor workforce, providing operational supervision and performance management to ensure they meet service delivery requirements.
  • Manage sensitive and difficult problems relating to the Lived Experience practice and The Open Arms Model of Care, including complex client relationships and escalated enquiries/cases.
  • Articulate Open Arms vision, strategic and operational goals to staff, including Lived Experience-led values of support, hope and connection, and translate this into practice.
  • Provide guidance, advice and workload management to Peer Advisors to undertake their roles efficiently and professionally.
  • Implement changes based on feedback to maintain and improve service delivery standards and outcomes.
  • Utilise understanding of the wider Lived Experience movement and concepts to promote contemporary, recovery-oriented, person-directed service delivery.
  • Promote leadership and championing of Lived Experience at all levels and support the development of the Lived Experience workforce.
  • Build relationships based upon shared Lived Experience and support the Assistant Director and Director to maintain strategic alliances with other business areas of DVA and other service providers.

Eligibility: To be eligible for this role, you must be an Australian citizen and hold a Working with Vulnerable People registration/Working with Children check. You must also have Lived experience of Australian Defence Force (ADF) service, either as an ex-ADF member or as partner/carer of a current serving or ex-ADF member.

Requirements:

  • Currently hold or ability to obtain a Working with Vulnerable People registration/Working with Children check.
  • Lived experience of Australian Defence Force (ADF) service, either as an ex-ADF member or as partner/carer of a current serving or ex-ADF member.
  • Personal experience, or experience of supporting someone else in mental health recovery.
  • Experience working in Lived Experience and/or Peer support service delivery roles.
  • Qualifications in Lived Experience specific training and ongoing professional development.
  • Willingness to undertake relevant training, professional development, and professional supervision, including completion of Certificate IV in Mental Health Peer Work.

What We Offer: We offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and welcome applications from people with diverse skills, experiences, perspectives and backgrounds.