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Business Support Associate

2 months ago

Sydney, New South Wales, Australia Apex Group Full time

About the Role

The Apex Group is seeking a highly skilled Business Support Associate to join our team. As a Business Support Associate, you will play a critical role in providing exceptional customer service to our clients, handling inbound and outbound calls, and ensuring the smooth operation of our mailroom.

Key Responsibilities

  • Respond to client queries in a timely and professional manner, providing accurate and helpful information.
  • Be the primary point of contact for investors, financial advisors, and clients, ensuring their needs are met and exceeded.
  • Organize and maintain the mailroom, ensuring all supplies are stocked and equipment is in working order.
  • Liaise with IT to resolve any technical issues with mailroom equipment.
  • Prepare and execute all mailouts, including franking envelopes.

Requirements

  • Exceptional communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
  • High level of attention to detail and organizational skills.
  • Understanding of financial markets and industry trends.

What We Offer

  • A unique opportunity to work with a global leader in fund administration and middle office solutions.
  • Competitive remuneration and benefits package.
  • Training and development opportunities to enhance your skills and career.

Apex Group's Commitment

We are an equal opportunity employer and are committed to diversity and inclusion. We believe in creating a workplace that is inclusive, respectful, and supportive of all employees. We are proud to be a global business that makes a positive impact on people, society, and the planet.