Service Desk Officer

2 weeks ago


Newcastle West, Limerick, Australia beBee Careers Full time

Job Description

We are seeking a highly skilled and experienced Customer Service Officer to join our team. As a key member of our organization, you will play a vital role in providing exceptional customer service and support to our valued clients.

Responsibilities

  • Handle customer inquiries and respond to their queries in a timely and professional manner.
  • Take sales orders and maintain accurate records of customer interactions and transactions.
  • Provide product information and assist customers in making informed purchasing decisions.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.

Requirements

  • Proven customer service experience in a retail pharmacy or healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of medical products and terminology is an asset.


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