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Return to Work Case Manager

1 week ago

Adelaide, South Australia Gallagher Full time

Gallagher Bassett is a leading provider of claims management services, dedicated to delivering exceptional outcomes for our clients and stakeholders. As a Claims Officer, you will play a critical role in achieving our vision, working collaboratively with internal teams to provide comprehensive claims management services.

About the Position

The successful candidate will have strong administration experience, with excellent communication and interpersonal skills. You will work closely with our Return to Work Specialists, Impairment Benefit Specialists, and other technical roles to provide high-quality claims management services.

Responsibilities
  • Provide proactive claims management support, including booking appointments and referrals with medical providers.
  • Ensure accurate and timely data entry for determinations and payments, maintaining compliance with legislation.
  • Develop and maintain effective relationships with claimants, employers, and internal stakeholders to ensure timely resolution of claims.