Ambassador of Exceptional Customer Experiences

4 days ago

Tamworth, New South Wales, Australia beBeeFashion Full time $50,000 - $70,000
Customer Experience Ambassador

Are you passionate about delivering exceptional customer experiences and working in a collaborative team environment?

About the Role:
  • As a Customer Experience Ambassador, you will be responsible for delivering knowledgeable service and seamless execution of operational processes to ensure our customers have an exceptional experience.
Key Responsibilities:
  • Our customers are at the heart of everything we do - always put the customer first by providing an exceptional customer experience through great service, excellent product knowledge and a seamless point of sale transaction.
  • Utilise tools available to keep yourself up to date with the latest products so you can share that knowledge with your customer.
  • Contribute to the smooth operations of the store through effective management of stock and loss prevention.
  • Ensure visual merchandising is maintained and the store is visually presented in accordance to brand standards.
  • Live and role model the company values, collaborating with your store team to deliver results.
Requirements:
  • A true passion for fashion with exceptional customer service skills.
  • Proactive with good problem-solving skills.
  • A natural optimism and helpful enthusiasm in everything you do.
  • Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
  • Embodying the company's can-do attitude and demonstrating its passion for our brands and customer obsessed culture.
Benefits:
  • Be part of an established and trusted iconic Australian brand.
  • Reward and recognition through generous employee discounts across all of our Brands.
  • A genuine and open high performing culture who have fun and celebrate success.
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.
About Us:

We inspire modern Australian living every day. An icon since 1974, we are famous for our effortless style and quality designs that are made to last.

Recognised as a leading responsible retailer, we are proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.

The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard by AbTF to support responsible cashmere production.

We are committed to embedding sustainability into our business by improving traceability through our supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.

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