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Business Analyst

2 months ago

Perth, Western Australia Link Group Full time
Role Overview

The Business Analyst role will be responsible for delivering high-quality business analysis activities to support the delivery of client-specific projects for the MUFG Retirement Solutions business. This role will involve all aspects of project delivery, including requirements gathering and documentation, system test case planning, preparation, and execution, as well as business change management activities.

This is a permanent full-time role to be based in Perth office.

Key Accountabilities and Main Responsibilities
  • Work alongside the Project Manager and other business analysts to deliver high-quality, on-budget, and on-time projects for GESB.
  • Contribute to the successful delivery of revenue-generating work for MUFG Retirement Solutions business.
  • Undertake root cause analysis on identified business/system problems and identify pragmatic solutions for rectification.
  • Facilitate discussions at workshops to help understand stakeholder needs.
  • Work closely with business and client stakeholders to investigate, define, and document business requirements within specified timeframes.
  • Review legislation, initiative briefs, or other supporting material and work with relevant teams to understand the impacts to the MUFG Retirement Solutions business.
  • Model, analyze, and document business process flows.
  • Work with internal technical teams and external vendors to create system solutions that are 'fit for purpose.'
  • Prepare test plans/test cases and complete system testing against agreed business requirements.
  • Prepare training and handover material, with the ability to present changes to business and support teams.
  • Provide post-implementation warranty support to minimize disruption to business users.
  • Assist/support business users with user acceptance testing.
  • Work proactively with peers and contribute to the identification and implementation of ongoing process improvements.
  • Display role model behaviors with the ability to actively collaborate with others.
  • Ability to apply standard change and business analyst methodologies to ensure that business and IT change impacts are effectively managed. Includes ability to identify, assess, and apply appropriate project governance that is applicable to this role.
  • Adherence to risk management procedures and policies at MUFG Retirement Solutions.
  • Awareness of RAID management, with the ability to identify and escalate as appropriate to project manager.
Experience and Personal Attributes

The ideal candidate must be a motivated self-starter who has:

  • 3 years of business analysis and project delivery experience, including supporting and implementing system/process enhancements.
  • Demonstrated awareness of Business Analysis concepts and techniques, including BABOK.
  • Understanding of basic project methodologies, including AGILE.
  • Experience in the Finance/Superannuation industry.
  • Ability to problem-solve and interpret 'ambiguous' requirements.
  • Excellent analytical skills, presentation skills, and oral and written communication skills.
  • SQL skills and experience (desired but not essential).
  • Experienced with Microsoft suite of tools and competent user of Service Now, Jira, and SharePoint.
  • Ability to work well under pressure and be self-driven.
Some of Our Employment Benefits
  • FlexiWorks – enabling our employees to work in the office and at home.
  • Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave.
  • Employee Recognition Program – to recognize people who are demonstrating our values and Company purpose.
  • Talent Referral Program.
  • Salary Sacrificing via Superannuation.
  • Employee Assistance Program.
  • Learning & Development – Development at your fingertips via self-paced learning, including educational assistance support.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including Bupa and Microsoft.
  • Novated Car Leasing.
Culture @ MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support, and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics, including, but not limited to, gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status, or carers responsibilities.

How to Apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.