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Commercial Manager
2 months ago
Coevolve Pty is seeking a highly skilled Commercial Manager to join our team. As a key member of our commercial operations team, you will play a critical role in ensuring the accuracy and timeliness of commercial requests, including quoting, ordering, and procurement activities. Your primary focus will be on supporting our global sales team, ensuring seamless commercial processes, and driving exceptional client satisfaction and experience.
Key Responsibilities- Manage the entire process for new site orders, including reviewing requirements, quote preparation, internal approvals, ordering, and procurement activities in coordination with associated vendors.
- Manage client agreement renewals globally to prevent disruptions and maintain continuity of license subscriptions and managed services agreements.
- Build and maintain strong relationships across internal Coevolve functions, including sales, finance, and operational teams, to deliver commercially beneficial outcomes.
- Own, manage, update, and track client and vendor license subscriptions to ensure ongoing compliance and timely renewals.
- Ensure commercial documentation is stored and maintained in a central location, including deal models, service orders, addendums, master services agreements, purchase orders, sales orders, and other associated documentation.
- Maintain accurate records of internal assets, including vendor seeding equipment, proof of concept equipment, loan devices, and vendor hardware being utilized by Coevolve team members.
- Build and maintain relationships with key vendor contacts to ensure effective communication, negotiate favorable terms, and resolve any issues promptly.
- Build and maintain strong relationships with key client contacts to ensure commercial requests and enquiries are handled with high levels of client satisfaction.
- Identify opportunities for process improvements to enhance efficiency, reduce costs, and improve overall service quality.
- 5+ years of previous experience in a similar commercial role, supporting sales teams preferred.
- Excellent numeracy and Excel skills with a proven high competency in Excel formulas, graphs, and reporting.
- Proven ability to manage quoting, ordering, and procurement processes.
- Strong attention to detail to ensure accuracy in documentation and processes.
- Excellent presentation and communication skills required (both written and oral in English) for effective collaboration with internal teams and clients.
- Effective problem-solving skills to address and resolve issues promptly.
- Analytical mindset to identify opportunities for process improvements to enhance efficiency and service quality.
- The ability to effectively prioritize tasks and manage time in high-pressure situations.
- Demonstrates a strong sense of ownership by taking responsibility and accountability for their tasks and projects, ensuring they are completed accurately and on time while proactively addressing any challenges that arise.
- Some broad IT&T industry experience is preferred but not essential.
- Global teamwork abilities and the ability to work in the office at least 2 days per week.
- Some flexibility for early or late calls on occasions with global colleagues or vendor partners will be required.
Coevolve Pty is a fast-paced culture in an early adopter technology that is disrupting the global enterprise market. We are a people-centric organization that encourages natural curiosity and self-improvement. We offer a hands-on learning environment working with highly innovative vendor partners and exposure to the SD-WAN, SASE, and multi-cloud networking technologies. We are a forward-thinking scale-up in a global team where any self-starter can make a real difference.
