Automotive Service Professional

5 days ago

Melbourne, Victoria, Australia beBeeService Full time $75,000 - $100,000

About Our Automotive Service Role

We're seeking an experienced individual to fill a key role within our organization, working as part of a dynamic team in the premium automotive segment. This position is perfect for someone with outstanding customer service skills who wants to advance their career or join the industry.

As an Automotive Service professional, you'll be responsible for delivering exceptional customer experiences and ensuring seamless communication with customers, workshop teams, and parts departments.

Key Responsibilities:

  • Determine customer requirements and respond accordingly.
  • Liaise with workshop and parts teams.
  • Provide quotes for repair jobs and ensure top-notch customer service.
  • Meet and exceed customer satisfaction targets.

Requirements:

  • Experience in a similar retail automotive service role is preferred.
  • Previous experience as an Automotive Service professional is essential.
  • Superior communication, numeracy, and customer service skills.
  • Willingness to go above and beyond to meet customer expectations.
  • Sound automotive technical knowledge is beneficial.
  • Punctuality and reliability are crucial.
  • A professional attitude and being well-organized are must-haves.
  • A valid driver's license is required.
  • Ability to work effectively in a team environment.
  • High levels of care and attention to detail are necessary.

What We Offer:

  • An attractive salary and commission package.
  • The opportunity to work in a well-established organization with an excellent reputation for customer service.
  • A dynamic and friendly work environment.
  • Career opportunities within one of the largest automotive companies.

If you can bring value and enthusiasm to our team, we'd love to hear from you.

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