Current jobs related to Fitness First Member Support Consultant - Parramatta, New South Wales - Fitness First
-
Fitness First Member Support Consultant
3 weeks ago
Parramatta, New South Wales, Australia Fitness First Full timeThe Opportunity:Member Support Consultants at Fitness First are the driving force behind the success of our clubs. They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.No two days are the same as an MSC and you will have...
-
Fitness First Member Support Specialist
1 month ago
Parramatta, New South Wales, Australia Fitness First Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First. As a key member of our club team, you will play a vital role in driving membership growth and retention through exceptional customer service and sales skills.Key ResponsibilitiesProactively contribute to club sales...
-
Fitness First Member Support Specialist
2 months ago
Parramatta, New South Wales, Australia Fitness First Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a key member of our club team, you will play a vital role in driving membership growth and retention through exceptional customer service and sales skills.Key ResponsibilitiesProactively contribute to club sales budget by...
-
Fitness First Member Support Specialist
1 month ago
Parramatta, New South Wales, Australia Fitness First Full timeAbout Fitness FirstWe are a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower people to lead fearless and extraordinary lives through fitness.Job DescriptionWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at our North...
-
Fitness First Member Support Specialist
1 month ago
Parramatta, New South Wales, Australia Fitness First Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First. As a key member of our club team, you will play a vital role in delivering exceptional customer service and driving membership growth.Key ResponsibilitiesProactively contribute to club sales budget through sales...
-
Fitness First Member Support Specialist
1 month ago
Parramatta, New South Wales, Australia Fitness First Full timeThe Opportunity:Member Support Consultants at Fitness First are the driving force behind the success of our clubs. They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.No two days are the same as a Member Support...
-
Fitness First Career Opportunities
4 weeks ago
Parramatta, New South Wales, Australia Fitness First Full timeAbout Fitness FirstFitness First is a globally recognised leader in the fitness sector, operating 46 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication.Job Opportunity: Member Support ConsultantAs a Member Support Consultant, you will be the driving force...
-
Fitness First Career Opportunities
1 month ago
Parramatta, New South Wales, Australia Fitness First Full timeAbout Fitness FirstFitness First is a globally recognised leader in the fitness sector, operating 46 Australian clubs across New South Wales and Victoria. Our mission is to empower people to excel and lead fearless and extraordinary lives.Job Title: Member Support ConsultantWe are seeking a highly motivated and customer-focused individual to join our team as...
-
Customer Service Representative
3 weeks ago
Parramatta, New South Wales, Australia HCF - Member Service Full timeAbout the RoleThe Retention Customer Care Consultant is a key position within HCF - Member Service, responsible for maximizing outbound and inbound call opportunities to promote HCF Group products and services to existing members who have indicated they wish to cancel and win back members who have left the fund.Key ResponsibilitiesMake outbound calls to...
-
Business Improvement Specialist
4 weeks ago
Parramatta, New South Wales, Australia HCF - Member Service Full timeAbout the RoleThe Business Improvement Consultant is responsible for identifying and implementing process and business improvement opportunities to enable optimal services to be delivered to our Members, improve the effectiveness and impact of services, and improve operational efficiency.Key ResponsibilitiesEnsure cross-functionality impacts are identified...
-
Sales Representative
4 weeks ago
Parramatta, New South Wales, Australia HCF - Member Growth Full timeAbout the RoleWe are seeking a skilled Telephone Sales Representative to join our team at HCF - Member Growth. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesMake outbound calls to potential customers to promote HCF's health and life insurance...
-
Fitness Instructor
1 month ago
Parramatta, New South Wales, Australia City of Parramatta Full timeAbout the RoleWe are seeking a highly motivated and experienced Group Fitness Instructor to join our team at the Parramatta Aquatic Centre. As a Group Fitness Instructor, you will be responsible for delivering engaging and high-quality group fitness activities to our members.Key ResponsibilitiesDeliver evidence-based group fitness classes that cater to...
-
Fitness Instructor
1 month ago
Parramatta, New South Wales, Australia Parramatta City Council Full timeAbout the RoleWe are seeking a highly motivated and experienced Group Fitness Instructor to join our team at Parramatta Aquatic Centre. As a Group Fitness Instructor, you will be responsible for delivering engaging and high-quality group fitness activities to our members.Key ResponsibilitiesDeliver evidence-based group fitness classes that cater to diverse...
-
Customer Service Representative
1 month ago
Parramatta, New South Wales, Australia HCF - Member Service Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Retention Customer Care Consultant. As a key member of our customer service team, you will play a critical role in maximizing outbound and inbound call opportunities to promote HCF Group products and services.Key ResponsibilitiesMake outbound calls to members who...
-
Sales Representative
1 month ago
Parramatta, New South Wales, Australia HCF - Member Growth Full time{"title": "About the Role", "content": "About the RoleAs a Telephone Sales Representative - Outbound Sales, you will provide exceptional customer service and sales skills to our customers. We are looking for you to bring your human touch to this Call Centre role.You will be making calls to potential customers shopping for Private Health and Life Insurance to...
-
Health and Fitness Coach
4 weeks ago
Parramatta, New South Wales, Australia City of Parramatta Full timeAbout the RoleThe City of Parramatta is seeking a highly motivated and experienced Health and Fitness Coach to join our team at the Parramatta Aquatic Centre. As a key member of our health and wellness team, you will be responsible for delivering a safe, enjoyable, and hygienic facility to the community and user groups on the gym floor.Key...
-
Workforce Planning Specialist
1 month ago
Parramatta, New South Wales, Australia HCF - Member Service Full timeAbout the RoleWe are seeking a highly skilled Workforce Planner to join our team at HCF - Member Service. As a Workforce Planner, you will play a critical role in ensuring the smooth operation of our contact centre, managing intra-day staffing and resource allocation to meet business targets.Key ResponsibilitiesDevelop and implement effective intra-day...
-
Workforce Planning Specialist
1 month ago
Parramatta, New South Wales, Australia HCF - Member Service Full timeAbout the RoleWe are seeking a highly skilled Workforce Planner to join our team at HCF - Member Service. As a Workforce Planner, you will play a critical role in ensuring the smooth operation of our contact centre, managing intra-day staffing and resource allocation to meet business targets.Key ResponsibilitiesDevelop and implement effective intra-day...
-
Business Improvement Specialist
1 month ago
Parramatta, New South Wales, Australia HCF - Member Service Full timeAbout the RoleThe Business Improvement Consultant is a key role within our organization, responsible for identifying and implementing process and business improvement opportunities to enable optimal services to be delivered to our Members. This involves analyzing current processes, identifying areas for improvement, and developing and implementing solutions...
-
Health and Fitness Coach
4 weeks ago
Parramatta, New South Wales, Australia Parramatta City Council Full timeAbout the RoleWe are seeking a highly motivated and experienced Health and Fitness Coach to join our team at the Parramatta Aquatic Centre. As a key member of our health and wellness team, you will be responsible for delivering a safe, enjoyable, and hygienic facility to the community and user groups on the gym floor.Key ResponsibilitiesEnsure the Health and...
Fitness First Member Support Consultant
2 months ago
We are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a Member Support Consultant, you will play a critical role in driving membership growth and retention by providing exceptional customer service and support to our members.
Key Responsibilities- Proactively contribute to club sales budget by utilizing sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities
- Achieve the required number of lead contacts via telephone to maximize sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys via positive and personalized interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience
- Current First Aid & CPR certificate
- A problem-solving mindset - you can provide solutions that meet the needs of our potential members
- A gift for communication - you can talk to anyone with ease, and inspire them to take action
- Drive - you are goal-focused and continuously looking for new ways to excel yourself
- A team player - you can rally through the hard times and celebrate personal and team success
- Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals
- A competitive package including base salary, super, and commission
- A complimentary Platinum Fitness First membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations, and disciplines
- Ongoing training and support to develop your customer service, sales, and leadership skills through our Gold Certification and Emerging Leader awards
