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Digital Transformation Leader

2 months ago


Devonport, Tasmania, Australia TasWater Full time

About the Role

TasWater is seeking a highly experienced Digital Experience Manager to lead our digital transformation journey. As a key member of our leadership team, you will be responsible for providing strategic direction and leadership to our Digital Experience team, aligning with our vision and strategy.

Key Responsibilities

  • Oversee the management of IT infrastructure and operations, digital applications, and service centre to enhance operational efficiency.
  • Manage TasWater's IT infrastructure, including systems, networks, storage, and other assets, to enhance its efficiency and reliability to meet business needs and requirements.
  • Build and maintain strategic partnerships with vendors and internal stakeholders to drive value and innovation.
  • Manage capability and expertise to enhance the delivery of digital and technology operational services and solutions to stakeholders.

Requirements

  • Tertiary qualification in Information Technology Operations or a related field.
  • Demonstrated senior-level leadership experience in IT service/operations management in large, complex organisations.
  • Proven technical expertise in ICT operations and project management within regulated environments.
  • Exceptional problem-solving and decision-making skills, with a focus on business outcomes.
  • Strong interpersonal and communication skills to effectively lead teams and engage with stakeholders.

About TasWater

TasWater is Tasmania's water and sewerage utility. We are committed to embracing digital innovation to ensure a sustainable future for our community. We value diversity and welcome a range of perspectives and identities to enrich the way we work and what we do.