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Commercial Manager
2 months ago
Coevolve Pty is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises.
Job DescriptionWe are seeking a highly skilled and experienced Commercial Manager to join our team. As a Commercial Manager, you will play a critical role in coordinating commercial activities across all Coevolve clients globally, ensuring accuracy in all client orders and renewals while driving exceptional client satisfaction and experience.
Key Responsibilities- Provide accurate and timely processing of commercial requests, including quoting, ordering and commercial administration to clients in support of our global sales team.
- Manage the entire process for new site orders, including reviewing requirements, quote preparation, internal approvals, ordering and procurement activities in coordination with associated vendors.
- Manage the client agreement renewals process globally to prevent disruptions and maintain continuity of license subscriptions and managed services agreements.
- Cross-functional collaboration with internal Coevolve functions including sales, finance and operational teams to deliver commercially beneficial outcomes.
- License and subscription tracking to ensure ongoing compliance and timely renewals.
- Commercial document administration to ensure commercial documentation is stored and maintained in a central location.
- Asset management to maintain accurate records of internal assets.
- Vendor management to build and maintain relationships with key vendor contacts.
- Client engagement to build and maintain strong relationships with key client contacts.
- Continual improvement to identify opportunities for process improvements to enhance efficiency, reduce costs and improve overall service quality.
- 5+ years of previous experience in a similar commercial role, supporting sales teams preferred.
- Excellent numeracy and Excel skills with a proven high competency in Excel formulas, graphs, and reporting.
- Proven ability to manage quoting, ordering and procurement processes.
- Strong attention to detail to ensure accuracy in documentation and processes.
- Excellent presentation and communication skills required (both written and oral in English) for effective collaboration with internal teams and clients.
- Effective problem-solving skills to address and resolve issues promptly.
- Analytical mindset to identify opportunities for process improvements to enhance efficiency and service quality.
- The ability to effectively prioritize tasks and manage time in high-pressure situations.
- Demonstrates a strong sense of ownership by taking responsibility and accountability for their tasks and projects, ensuring they are completed accurately and on time while proactively addressing any challenges that arise.
- A fast-paced culture in an early adopter technology that is disrupting the global enterprise market.
- A people-centric organization that encourages natural curiosity and self-improvement.
- A hands-on learning environment working with highly innovative vendor partners.
- Exposure to the SD-WAN, SASE and multi-cloud networking technologies.
- A forward-thinking scale up in a global team where any self-starter can make a real difference.