Childcare Advocate

Family Support Specialist

Our team is seeking a Family Support Specialist to join our Intensive Family Preservation Program in Goulburn. As a key member of the team, you will work collaboratively with families who experience complex issues and provide client-focused and outcome-based services.

You will be responsible for delivering high-quality support that aims to reduce risks and create positive change within home environments. You will foster respectful relationships with stakeholders, government departments, and the community to ensure seamless service delivery.

• Develop and implement case plans in collaboration with families and other service providers.
• Conduct in-home visits to support the achievement of agreed goals.
• Advocate for the needs of Aboriginal people and contribute to cultural case plans.
• Integrate trauma-informed care under the Sanctuary model into daily work.
• Support and engage parents and children attending playgroup.

• Relevant qualifications in the Human Services field (Diploma of Community Services or equivalent; Degree qualifications preferred).
• Practical experience in working with vulnerable families and an ability to identify children and young people at risk.
• Demonstrated expertise in client-centred case management.
• Knowledge of the Community Services sector, trauma and its impacts, crisis impacts on families, child protection issues, and legislation.

• Salary ranges from $44.58 to $47.97 per hour, plus 12% superannuation.
• NFP salary packaging.
• Additional personal leave and paid parental leave.

Our organization has a particular focus on serving vulnerable communities in the ACT, regional, and rural NSW. We are committed to breaking the cycle of intergenerational poverty for children, young people, and families.