Airline Ground Services Professional

1 week ago


Melbourne Airport, Australia dnata Full time
About the Role

We are seeking a skilled Airline Ground Services Professional to join our team at Melbourne Airport. This is a permanent part-time position, offering a competitive salary and benefits package.

Job Description

As an Airline Ground Services Professional, you will be responsible for delivering exceptional customer service to passengers, ensuring timely and efficient aircraft turnarounds, and adhering to safety protocols.

Key Responsibilities
  • Deliver high-quality customer service to all client airlines, ensuring all customer service requirements are met in a timely and professional manner.
  • Carry out passenger check-in duties and other responsibilities commensurate with the passenger service for customer airlines, including assisting passengers with disabilities and special needs.
  • Promote and maintain a positive company image through excellent grooming, behavior, and service standards.
Requirements
  • A minimum of 2 years' experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to handle baggage up to 32kg.
  • High level of computer literacy.

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance (ASIC), a pre-employment medical/Drug & Alcohol test and full vaccination.



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