Business Intelligence Data Analyst
7 days ago
Expertech is currently seeking a talented Business Intelligence Data Analyst to join their team in Brisbane or Sydney. This role will involve establishing and delivering performance data, reporting, analysis, and insights that drive ongoing improvement in customer experience, service delivery, efficiency, and risk management.
The Senior Reporting Analyst will play a critical part in identifying and eliciting key requirements with senior stakeholders, quantifying benefits for reporting solutions, designing and developing visualisations and dashboards, and measuring results against relevant stakeholders.
Main Responsibilities:
- Elicit key requirements from senior stakeholders to understand reporting needs and identify areas for improvement in performance reporting.
- Use analytical reasoning and data modelling to identify problems and develop recommendations that address business needs.
- Design and deliver high-quality operational performance data, reporting, analyses, and insights to enable leaders.
- Automate and enhance operational performance reporting using BI tools and SQL.
- Identify opportunities for process improvement and automation to increase efficiency and effectiveness of reporting.
- Facilitate training sessions for operational staff on the use of reporting tools and interpretation of insights to drive self-servicing.
- Ensure the accuracy and integrity of operational data through rigorous validation processes.
- Drive a culture of benefits realisation by designing, developing, and delivering reporting mechanisms that measure the impact of improvement projects and initiatives.
Key Skills and Qualifications:
- Excellent stakeholder management skills and ability to have a business conversation about BI and reporting needs at a senior level.
- Ability to identify, optimise, and measure continuous improvement.
- Excellent communication skills to bring the organisation along on the BI journey.
- Ability to work collaboratively in a team environment and manage multiple priorities.
- Datawarehouse and SQL expertise.
- Proficiency in PowerBI and Tableau.
We offer an estimated salary of $120,000 - $150,000 per annum, depending on experience. If you are interested in this challenging role, please apply by uploading your CV through the provided link.
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