Retail Department Team Manager

1 week ago

Perth, Western Australia beBeeLeadership Full time $65,000 - $85,000
Department Lead Position

We are seeking a highly skilled and passionate individual to fill the role of Department Lead. As a key member of our store management team, you will be responsible for leading your department in providing exceptional customer service, maintaining merchandising & visual standards, and driving sales results.

Key Responsibilities:

  • Model exceptional customer service, every customer, every time
  • Support and guide team to deliver exceptional service and a 'service over task' environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
  • Uphold company standards and deliver store visual excellence

Requirements:

  • 2-3 years' experience within retail or like industry
  • Strong passion for creating an amazing service experience and culture for our customers
  • Proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
  • Excellent time management skills to ensure that daily priorities are executed in a timely manner

About Us:

We are a global sports fashion retailer committed to inspiring the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. We offer unparalleled service and style to all our consumers, driven by our passion for connecting with skilled and dynamic individuals who are invested in their development.

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