Branch Manager

Elevate Branch Performance and Foster Customer Relationships as a seasoned leader, championing community engagements and driving sales targets. Steer the branch towards success by delivering exceptional customer service, nurturing a motivated team, and seizing opportunities to enhance customer relationships.

• Key Responsibilities:
• Lead a high-performing team, drive sales targets through performance monitoring, coaching, and supporting team members in achieving goals.
• Engage customers to understand their financial needs, offer tailored solutions, and foster long-term relationships based on trust and loyalty.
• Collaborate with specialists and community stakeholders to deliver comprehensive financial solutions, enhance market position, and drive business growth.
• Support operational efficiency and effectiveness through coaching, performance monitoring, and adherence to organizational strategies.
• Champion change and innovation by leading through transitions, fostering a culture of creativity, and promoting organizational values throughout the team.
• Demonstrate strong emotional intelligence, openness to feedback, and commitment to personal and team development.
• Foster local community relationships to increase customer base and brand presence in Griffith and surrounding areas.

We are seeking a highly skilled professional who possesses a unique blend of leadership acumen, customer focus, and technical expertise. The ideal candidate will have:

• Performance-driven Leadership:
• Expertise in customer relationship management and consumer lending.
• Knowledge of local businesses and a willingness to engage in community and business development initiatives.
• Proven ability in effective risk management and guiding strategic direction and growth.

As a member of our team, you can expect a range of benefits that support your personal and professional growth. These include:

• A flexible and diverse working environment.
• Access to career development opportunities, training, and coaching.
• Annual paid work-life balance days and branch flex days.
• Community volunteer days to support various charities across Australia.
• Employee discounts, health and wellbeing initiatives, and employee assistance programs.

We are a certified B Corp, committed to using our business as a force for good. We strive to create a positive impact on our customers, communities, and the environment.

If you are passionate about making a difference and want to join a like-minded organization, we encourage you to apply.