Retention Strategy Analyst
1 week ago
As a Customer Retention Analyst you will play a critical role in analysing customer behaviour identifying trends and developing data-driven strategies to enhance customer loyalty and minimise churn.
This role is heavily focused on data interpretation and insights rather than direct customer engagement. You will monitor key retention metrics analyse risk factors and collaborate with internal teams to implement proactive measures that ensure continued customer success.
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Retention Strategy Lead
2 weeks ago
Melbourne, Victoria, Australia BOQ Group Full timeAbout the RoleWe are seeking an experienced Retention Strategy Lead to join our team. As a key member of our Retention Team, you will play a pivotal role in shaping the future of customer experience.Your primary responsibility will be to develop and implement effective retention strategies to drive customer loyalty.Key Responsibilities:Develop and implement...
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Data Analyst for Customer Retention
2 days ago
Melbourne, Victoria, Australia beBee Careers Full timeJob SummaryAs a Data Analyst for Customer Retention, you will play a critical part in analysing customer behaviour, identifying trends and developing data-driven strategies to enhance customer loyalty and minimise churn. This role focuses on data interpretation and insights rather than direct customer engagement.About the RoleThis position involves...
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Customer Retention Strategy Specialist
24 hours ago
Melbourne, Victoria, Australia beBee Careers Full timeAbout this RoleWe are seeking a Customer Retention Strategy Specialist to play a critical part in analysing customer behaviour, identifying trends and developing data-driven strategies to enhance customer loyalty and minimise churn.Key ResponsibilitiesMonitor customer behaviour patterns to identify at-risk customers and analyse data to enhance retention...
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Customer Retention Analyst
3 weeks ago
Melbourne, Victoria, Australia Henry Schein One Group Part timeAbout UsHenry Schein One is a leading provider of dental software solutions, dedicated to empowering dental professionals with innovative technology.We are passionate about improving patient care through seamless practice management software, and we're looking for a Retention Specialist to help ensure our customers experience long-term success with our...
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Value Retention Specialist
2 weeks ago
Melbourne, Victoria, Australia MLC Life Insurance Full timeKey ResponsibilitiesAs a Senior Portfolio Analyst, you will be responsible for:Analysing complex data sets to identify trends and insights.Developing and implementing strategies to optimise retention outcomes.Collaborating with stakeholders to deliver a total customer experience.Creating Power BI dashboards and management reporting packs.
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Strategy Analyst
4 weeks ago
Melbourne, Victoria, Australia Sharp and Carter Full timeOur client is a leading FMCG player who has grown exponentially in recent times and is passionate about providing high quality, sustainable products to its customers. Due to its sustained growth, this presents as a newly created role for an ambitious Strategy Analyst to join their team.As the Strategy Analyst, you will play a critical role in analysing and...
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Acquisition and Retention Specialist
3 days ago
Melbourne, Victoria, Australia beBee Careers Full timeJob DescriptionThe Membership Acquisition and Retention Officer will play a key role in the retention of memberships, administering important aspects of the retention strategy including nurture, reward and recognition, and the identification of at-risk members. This position will focus on providing exceptional customer service and will play a key role in...
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Client Retention Expert
4 days ago
Melbourne, Victoria, Australia beBee Careers Full timeThe Client Retention Expert will be responsible for developing and implementing strategies to drive client satisfaction and retention. The ideal candidate will have experience in a customer-facing role and a proven track record of delivering results.Key Responsibilities:Develop and implement client retention plans to drive satisfaction and loyalty.Maintain...
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Growth Strategy Analyst
5 days ago
Melbourne, Victoria, Australia beBee Careers Full timeGrowth Strategy AnalystWe are seeking a highly skilled and experienced professional to join our team as a Growth Strategy Analyst. This role will be responsible for driving revenue growth through strategic analysis and planning.Main Responsibilities:Conduct in-depth analysis of key performance metrics to identify areas for improvement and develop strategic...
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Membership Retention Specialist
2 weeks ago
Melbourne, Victoria, Australia Cardinia Leisure Full timeAt Cardinia Leisure, we are committed to building strong relationships with our members. As a Membership Acquisition & Retention Officer, you will play a key role in driving our membership growth and retention strategies.About the RoleThis is an exciting opportunity to join our team and contribute to the success of our Consumer Business department. You will...