Customer Experience Consultant

6 days ago


Gold Coast, Queensland, Australia Australia and New Zealand Banking Group Limited Full time
Key Responsibilities
  • Provide customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
  • Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.
  • Contribute to a significant uplift in customer engagement and advocacy, creating real customer value.


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