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Senior Mental Health Specialist
1 week ago
We are seeking a highly skilled Senior Mental Health Specialist to join our team at Arthur J. Gallagher & Co. (AJG). As a key member of our operations, you will play a vital role in driving person-centered approaches to psychological claims management, supporting sustainable return-to-work outcomes, and identifying secondary psychological claims.
Working closely with case managers, you will develop innovative strategies to address complex psychological claims, communicate effectively with stakeholders, and provide coaching and training to enhance claims teams' competencies. Your analytical skills will help identify trends and risks, informing continuous improvement initiatives.
To be successful in this role, you must have tertiary qualifications in an appropriate mental health-related discipline, such as psychology, rehabilitation counseling, or social work. You should possess excellent communication and interpersonal skills, a proactive mindset, and a passion for coaching and training.
This is an exciting opportunity to bring your expertise and enthusiasm to a dynamic team, making a positive impact on the lives of injured workers and their families.
Key Responsibilities
- Develop and implement effective strategies to manage complex psychological claims;
- Provide coaching and training to claims teams on psychological claims management;
- Analyze trends and risks, informing continuous improvement initiatives;
- Collaborate with case managers to drive person-centered approaches to psychological claims management;
- Communicate effectively with stakeholders, including injured workers, medical practitioners, and insurance professionals.
About Us
Australia and New Zealand's premier third-party claims administrator, Arthur J. Gallagher & Co. (AJG) is part of the leading global risk management and insurance group Arthur J. Gallagher & Co. We pride ourselves on our unique culture, underpinned by The Gallagher Way – values lived daily by our people. Our commitment to sustainability and community support is evident in our inclusion and diversity initiatives, which foster a workplace where everyone feels valued and empowered.
What We Offer
- A competitive salary and benefits package;
- A collaborative and supportive team environment;
- Ongoing training and professional development opportunities;
- The chance to make a real difference in the lives of injured workers and their families.
