Roster Coordinator Specialist

1 week ago


Canberra, ACT, Australia HammondCare Full time

About the Role

A 12-month full-time opportunity has become available for an experienced Roster Coordinator to join our HammondCare At Home South Region team, covering the morning shift (6am-2pm).

The role location is flexible, depending on the successful applicant's location.

  • The Roster Coordinator (internally known as a Scheduler) provides scheduling services to all HammondAtHome areas.
  • The Scheduler efficiently manages and administers client and staff schedules, ensuring rounds are set up with consideration to consistency, efficiency, and fairness, while maintaining care worker contracted hours.
  • Actively and cooperatively participate as a member of the centralised support team and provide system and staff administration by maintaining up-to-date data on care worker information.

Key Responsibilities

  • Efficiently manage and administer client and staff schedules.
  • Maintain care worker contracted hours.
  • Ensure rounds are set up with consideration to consistency, efficiency, and fairness.
  • Provide system and staff administration.

Requirements

  • Demonstrated experience in customer service, scheduling, or a related field.
  • Qualifications in customer service, scheduling, or a related field are highly regarded.

Salary and Benefits

The estimated annual salary for this position is around $60,000-$80,000 AUD, depending on qualifications and experience.



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