Sydney Hospitality Reservations Specialist
2 weeks ago
About the Role
We have an exciting opportunity for a Sydney Hospitality Reservations Specialist to join our Merivale Reservations Team, working across a diverse portfolio of iconic venues in Sydney.
Our team operates 7 days a week, 365 days a year, requiring flexibility to work rotating shifts including weekdays, weekends, and nights. Working hours will be between 9am – 9pm at the latest.
You will be responsible for:
- Responding to a high volume of customer inquiries via phone and email, resolving service questions efficiently.
- Managing reservations for special events such as Valentine's Day, Melbourne Cup, Mardi Gras, and New Year's Eve, providing exceptional customer service.
- BUILDING RELATIONSHIPS WITH OUR VENUE MANAGERS TO ENSURE SMOOTH OPERATIONS AND EXCELLENT CUSTOMER EXPERIENCES.
Key Responsibilities
This role involves working closely with our venue managers to ensure seamless operations and delivering excellent customer experiences. As a member of our dynamic Reservations Team, you will contribute to driving business growth by managing reservations effectively and ensuring timely communication with customers.
Requirements
To succeed in this role, you should possess strong customer service skills, attention to detail, and excellent communication abilities. Experience working in hospitality or a related field is highly desirable, along with the ability to work in a fast-paced environment and adapt to changing priorities.
About Us
MERIVALE IS A LEADING AUSTRALIAN ENTERTAINMENT COMPANY OWNED BY JUSTIN HEMMES, OPERATING SOME OF SYDNEY'S MOST ICONIC BARS, RESTAURANTS, AND NIGHTSPOTS.
What We Offer
We offer a competitive salary range of $65,000 - $80,000 per annum, depending on experience, plus additional benefits and opportunities for career growth.
-
Sydney, New South Wales, Australia Merivale Full timeAbout the Role">We are seeking a highly skilled Merivale Hospitality Reservations Professional to join our dynamic team and contribute to the success of our iconic venues in Sydney. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.">As a Merivale Hospitality Reservations...
-
Luxury Hospitality Specialist
2 weeks ago
Sydney, New South Wales, Australia Accor Full timeJob SummaryWe are seeking a motivated and organized Luxury Hospitality Specialist to join our team at Sofitel Sydney Wentworth.The successful candidate will be responsible for managing group bookings, preparing group information sheets, and maintaining control of guest history.As a key member of our reservations team, you will ensure a seamless experience...
-
Sydney Luxury Reservation Ambassador
5 hours ago
Sydney, New South Wales, Australia Accor Full timeJob Title: Sydney Luxury Reservation AmbassadorWe are seeking an experienced and skilled Reservation Ambassador to join our team at Sofitel Sydney Wentworth. As a key member of our reservations department, you will play a vital role in ensuring that our guests have an exceptional experience with us.
-
Sydney, New South Wales, Australia The Tank Stream Full timeAbout EVTAt EVT, we're a leading experience company in Australia and New Zealand. Our Entertainment, Ventures, and Travel businesses come together to create unforgettable experiences for our guests.The Independent Collection is a curated selection of stylish hotels that offer travellers the best in their category. We share a passion for hospitality, service,...
-
Hospitality Ambassador
5 hours ago
Sydney, New South Wales, Australia Rockpool Bar & Grill Full timeAbout Rockpool Bar & GrillRockpool Bar & Grill is a renowned dining group in Australia, encompassing premium restaurants and bars. Our commitment to excellence and provenance drives us to provide exceptional five-star dining experiences.Role OverviewAs a Host at Rockpool Bar & Grill Sydney, you will play a pivotal role in delivering an outstanding guest...
-
Group Reservations Coordinator
3 weeks ago
Sydney, New South Wales, Australia Accor Full timeEmbracing the spirit of luxury and excellence at Sofitel Sydney Wentworth, we invite you to embark on a journey of unparalleled hospitality as our Group Reservations Executive.Key Responsibilities:Manage group reservations, ensuring seamless inventory control and optimizing revenue opportunities.Handle group enquiries and bookings, providing exceptional...
-
Luxury Reservation Ambassador
6 days ago
Sydney, New South Wales, Australia Accor Full timeUnparalleled Hospitality OpportunitiesSofitel Sydney Wentworth is seeking a talented and experienced individual to join our team as a Group Reservations Executive.This exciting role involves managing group reservations, handling enquiries, and providing exceptional customer service. As a key member of our reservations team, you will be responsible for...
-
Reservations Coordinator Expert
1 week ago
Sydney, New South Wales, Australia Merivale Full timeAbout MerivaleMerivale is a leading hospitality group in Sydney, operating a portfolio of iconic bars, restaurants, and nightspots. This exciting opportunity will see you join the Reservations Team and be part of an ever-changing world of hospitality.
-
Hospitality Expert
6 days ago
Sydney, New South Wales, Australia YHA Australia Full timeRole OverviewWe are seeking a skilled Hospitality Expert to join our Central Reservations Team at YHA Australia. This role involves delivering exceptional customer service by managing bookings for our network of properties across the country.
-
Sydney Hotel Reservations Coordinator
7 days ago
Sydney, New South Wales, Australia The Tank Stream Full timeAbout The Tank Stream Hotel SydneyFuel your career at the heart of Sydney's CBD with our stylish accommodation. Shape unforgettable guest experiences just minutes from iconic attractions.Job DescriptionCollaborate with the Reservations Manager to maximize yield management and optimize hotel operations.To ensure efficient and effective inter-department...
-
Sydney, New South Wales, Australia Accor Full timeCompany OverviewSofitel Sydney Wentworth is a luxury 5-star hotel in the heart of Sydney, offering an unforgettable experience for guests. With a rich history and stunning architecture, our hotel has undergone a complete transformation to deliver an unparalleled level of luxury service.About UsWe are part of Accor, a global hospitality leader with over 100...
-
Hotel Reservation Manager
3 hours ago
Sydney, New South Wales, Australia Novotel Full timeReservations Manager OpportunityWe are seeking an experienced Reservations Manager to join our team at Novotel Sydney Darling Square. As a key member of the Front Office department, you will play a critical role in ensuring seamless guest experiences.About Us:Novotel Sydney Darling Square is strategically located amidst Sydney's CBD, Darling Harbour, and ICC...
-
Hospitality Ambassador
7 days ago
Sydney, New South Wales, Australia The Argyle Full timeHospitality AmbassadorWe are seeking a charismatic Hospitality Ambassador to join our vibrant precinct in Sydney. This exciting opportunity will see you become the face of our diverse restaurant brands, including El Camino Cantina, Munich, and Sake Restaurant & Bar.About the RoleAs a Hospitality Ambassador, your primary responsibility will be to provide...
-
Hotel Sydney – Reservations Team Lead
2 days ago
Sydney, New South Wales, Australia The Tank Stream Full timeAbout The Tank Stream Hotel SydneyWe are a stylish hotel located in the heart of Sydney's CBD, offering unforgettable guest experiences just minutes from iconic attractions. Our team is dedicated to providing exceptional service and creating memorable moments for our guests.Job Description:Reservations Supervisor Role:Assist the Reservations Manager in...
-
Hospitality Ambassador
4 weeks ago
Sydney, New South Wales, Australia Rockpool Bar & Grill Full timeWe are seeking a charismatic and customer-focused individual to join our team at Rockpool Bar & Grill Sydney as a Host.About the role:As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.You will be responsible for managing reservations, providing a seamless and welcoming atmosphere, and...
-
Luxury Hospitality Manager
1 week ago
Sydney, New South Wales, Australia Accor Full timeRole OverviewWe are seeking a seasoned Luxury Hospitality Manager to join our dynamic team at Sofitel Sydney Wentworth. As the ideal candidate, you will be responsible for overseeing the reservations and front office operations, ensuring seamless guest experiences.About UsSofitel Sydney Wentworth is part of Accor, a global hospitality leader with over 5,000...
-
Reservations Coordinator
2 weeks ago
Sydney, New South Wales, Australia Voyages Indigenous Tourism Australia Full timeRole OverviewVoyages Indigenous Tourism Australia is a leading provider of experience-based holidays in spectacular wilderness locations. Our company offers a unique opportunity for customers to immerse themselves in the natural beauty of Australia.SalaryWe offer a competitive salary package, with an estimated annual salary of $60,000-$80,000 AUD depending...
-
Reservations Team Member
7 days ago
Sydney, New South Wales, Australia Merivale Full timeMerivale Reservations Team OpportunityWe are seeking an experienced Reservations Coordinator to join our dynamic team and contribute to the ever-changing world of hospitality.Our portfolio includes some of Sydney's most iconic bars, restaurants, and night spots including ivy, Establishment, Mr Wong, Totti's, The Newport, Coogee Pavilion, and many more.We...
-
Group Reservations Coordinator Specialist
1 week ago
Sydney, New South Wales, Australia Stamford Hotels & Resorts Full timeAt Stamford Hotels & Resorts, we are seeking a highly skilled Group Reservations Coordinator Specialist to join our team in Sydney. This is an exceptional opportunity for a talented individual to promote and sell hotel services and facilities, manage reservations, and provide exceptional customer service in a fast-paced environment.About the Role:We are...
-
Accor Reservation Agent
1 month ago
Sydney, New South Wales, Australia Accor Full timeAccor Hotels is a leading hospitality group with a global presence. We are seeking a skilled Reservation Agent to join our team at Novotel & ibis Sydney Darling Harbour.The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key responsibilities include:Responding to...