Functional Analyst
1 month ago
We are seeking an experienced Functional Analyst to support our public housing client in the development of an online portal to enhance the customer experience. The successful candidate will be responsible for affecting changes to the organization's business systems to improve the renter experience by facilitating better integration with head contractors.
This is a 12-month opportunity with the possibility of extensions. The role requires the ability to work on-site in the Melbourne CBD at least three days per week, with up-to-date Covid-19 vaccination status.
Key Responsibilities- Support the design, development, and implementation of the online portal and associated APIs.
- Assist with requirement gathering and documentation.
- Develop target state process maps and assist with the development of test plans, test scenarios, and test cases.
- Develop change management artefacts and assist with change management activities as required.
- Support the Program manager with Project management and governance activities as required.
- A minimum of 3 years of proven system solution analytical experience.
- Proven experience in Agile delivery as a business/functional Analyst.
- Extensive experience with documenting business requirements and functional design through user stories, wireframes, screen mock-ups, etc.
- Excellent verbal communication skills with the ability to lead workshops and work directly with solution stakeholders.
- Ability to work as part of a multi-disciplinary team and provide leadership in your area of expertise.
- Negotiate, and resolve problems, challenging opinions where necessary to achieve quality solutions.
- Experience in undertaking process re-engineering, including capturing business process as-is and to-be states in process flows.
- A background in Health and/or Government is highly desirable.
- Experience in System integration specifications.
- Experience in showcasing system solutions and assisting with User Acceptance Testing.
- Experience in Angular and Drupal is desired.
- Experience in data analysis and advanced Excel and SQL capabilities is desired.
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs, flexible work, volunteering leave, and more.
- We live our values of aspiration, trust, and empathy, all day, every day.
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