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Home and Investment Lending Professional
2 months ago
We are seeking a highly skilled and experienced Home and Investment Lending Manager to join our team in Brisbane North District QLD.
As a key member of our lending team, you will be responsible for coaching customers through the home loan journey and delivering an exceptional customer experience.
You will have the opportunity to build strong relationships with customers, understand their financial goals, and provide tailored solutions to meet their needs.
Key Responsibilities- Develop and maintain a deep understanding of the local market and customer needs
- Build and maintain strong relationships with customers, stakeholders, and colleagues
- Coach customers through the home loan journey and deliver an exceptional customer experience
- Develop and implement strategies to grow lending business and achieve sales targets
- Stay up-to-date with industry trends, products, and services to provide expert advice to customers
We offer a dynamic and supportive work environment, with opportunities for career growth and development.
Our team is committed to excellence and is passionate about delivering exceptional customer service.
We also offer a range of benefits, including access to health and wellbeing services, discounts on selected products and services, and flexible working arrangements.
Requirements- Demonstrated residential lending and retail banking experience
- Exceptional stakeholder engagement skills and relationship building expertise
- Strong customer focus and ability to effectively network to build customer and community connections
- Financial savvy, with a keen attention to detail
- Ability to multi-task and be highly adaptable to change and ambiguity
- Excellent communication skills, coupled with great presentation and interpersonal skills
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
We're a diverse bunch at ANZ, with different roles, locations, and experiences. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
